About Boomi and What Makes Us Special
Are you ready to work at a fast-growing company where you can make a difference? Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning, intelligent integration and automation platform helps organizations power the future of business. At Boomi, you’ll work with world-class people and industry-leading technology. We hire trailblazers with an entrepreneurial spirit who can solve challenging problems, make a real impact, and want to be part of building something big. If this sounds like a good fit for you, check out boomi.com or visit our Boomi Careers page to learn more.
Technical Writer Bangalore, India
About the team and role
We’re looking for a Technical Writer who is also interested in UX Writing to join the Product Content team. This team is comprised of Technical and UX Writers who strive to deliver accurate, concise, and well-written technical documentation, online help, error messages, and in-app text that helps users perform their tasks.
Our ideal candidate is someone who enjoys working in technical enterprise software (cloud) space and thrives on collaborating cross-functionally to help create new and better experiences using words. We want someone who shares a knack for simplifying complexity so that information is presented to users in clear, consumable, and actionable ways.
You’ll work with agile software engineering teams to write and maintain documentation and in-app text for cloud apps, iPaas, workflow automation, and more. You’ll thrive here, if you’re curious, open-minded, flexible, passionate about user experience, love to take ownership, and deeply value collaboration.
Essential requirements:
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At least 2-3 years of experience as a Technical Writer in an agile product-focused enterprise software environment.
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Demonstratable interest or some experience in UX Writing.
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Ability to grasp technical concepts, research, analyze specifications, and communicate them clearly and precisely in plain language.
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You can collaborate effectively with agile software engineering teams to write technical documentation & in-app text that is easy to read, understand, and navigate.
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Excellent organization, written, and verbal communication skills.
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You're curious about the user's journey right from sign up to their successes and failures. You show empathy, love data, and adjust your content based on feedback.
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You're excited to learn new tools and technologies. Bonus points if you are comfortable writing in Markdown and working in git.
At Boomi you will:
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Write and maintain software documentation for a highly technical product.
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Translate complex technical concepts, tasks, and workflows clearly into concise, accurate, easy-to-understand in-app messaging & technical documentation while following the Boomi voice & tone.
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Maintain product copy over time, while also working on projects that require in-app copy for new features.
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Work closely with engineers to understand requirements, gather information, and translate complex technical concepts into user-friendly content.
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Collaborate cross-functionally and with other writers to address customer feedback, maintain process documentation, close doc tickets, and work on strategic initiatives.
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Adapt to a fast-paced, multi-team agile environment with a willingness to learn and grow.
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Be Bold. Be You. Be Boomi. We take pride in our culture and core values and are committed to being a place where everyone can be their true, authentic self. Our team members are our most valuable resources, and we look for and encourage diversity in backgrounds, thoughts, life experiences, knowledge, and capabilities.
All employment decisions are based on business needs, job requirements, and individual qualifications.
Boomi strives to create an inclusive and accessible environment for candidates and employees. If you need accommodation during the application or interview process, please submit a request to [email protected]. This inbox is strictly for accommodations, please do not send resumes or general inquiries.
Top Skills
What We Do
In a time when connection matters more than ever before, Boomi aims to make the world a better place by connecting everyone to everything, anywhere. Our award-winning integration platform helps businesses innovate for the future and carry out critical missions that can ultimately change lives, helping us earn recognition as one of Inc 5000’s fastest-growing private companies in the U.S. Boomi boasts an award-winning product and work culture, including Inc. Magazine’s Best Workplaces, as well as two international Stevie® Awards for Company of the Year and Product Innovation. With both our CEO and CFO based in greater Boston, Boomi recently garnered recognition from Comparably for Best Company for Career Growth and Best CEOs for Diversity.
A category-leading, global SaaS (Software as a Service) company, Boomi pioneered iPaaS (Integration Platform as a Service) and recently set a record for the largest customer base in the industry today, including several Fortune 500 companies and notable brands globally, such as Moderna, Novartis, LinkedIn, Cisco, AT&T, and Australian Red Cross.
Boomi’s cloud-native, low-code platform helps organizations across multiple industries intelligently connect data and applications, streamline workflows and deliver more integrated customer experiences. From Moderna creating its vaccine faster to Union Bank & Trust quickly supporting PPP loans to UMass and Cornell University accelerating transformation into cloud-first connected campuses, Boomi's iPaaS was the foundation enabling these organizations to modernize their IT system and accelerate digital transformation.
Positioned as a Leader in the Gartner® Magic Quadrant™ for Enterprise Integration Platform as a Service (EiPaaS) for eight consecutive years, Boomi consistently garners numerous awards, including the Gold Globee® Award in the Platform as a Service (PaaS) category. We boast a worldwide network of approximately 800 partners, including Accenture, Deloitte, SAP and Snowflake; and partner with the largest hyperscaler cloud service providers, including Amazon Web Services, Google and Microsoft, among others.
Why Work With Us
Boomi boasts an award-winning work culture built on five core values: Play for Each Other, Go Beyond, Create Awesome Things, Build Trust and Own It. As we grow rapidly, invest in talent, and cultivate careers, much opportunity exists for professional growth and participation in our vibrant employee resource groups
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