Jobs at Boomi

As a Product Support Sr. Engineer, you will troubleshoot complex technical issues, work with the Boomi AtomSphere Platform, and ensure customer success across various global regions.

Manage and grow an India-based AI Development team to deliver enterprise agent applications. Translate product priorities into sprints, partner with the Director of AI on roadmap and technical execution, establish async-first delivery rhythms across US/India, handle India operations (hiring, performance, compensation), coach on modern programming practices, and unblock work through cross-team relationships.

As a Senior ServiceNow CRM Developer/Administrator, you will lead the design and implementation of CRM solutions, manage platform governance, and mentor junior developers while ensuring optimal service delivery.

The ServiceNow CPQ Developer/Administrator designs and configures product pricing and quoting functionalities, integrates with ERP systems, and ensures performance efficiency in the ServiceNow environment.

The ServiceNow CPQ Developer/Administrator manages the architecture of the ServiceNow CPQ application, optimizing product configuration and pricing logic, developing advanced workflows, and overseeing integrations with ERP systems.

The role involves monitoring and resolving customer integration issues on the Boomi platform, troubleshooting errors, and maintaining customer relationships while providing technical support.

Provide advanced technical support for Boomi integrations: troubleshoot APIs, protocols, and logs; use tools like Postman, Wireshark, and Charles Proxy; work with Java/Groovy/JavaScript, Kubernetes, and enterprise systems (Salesforce, NetSuite, Hadoop); leverage AI for diagnostics and collaborate with customers and engineering teams to resolve complex integration issues.

As a Product Support Engineer, you'll troubleshoot customer issues, develop solutions, and work with various technologies to ensure operational success while providing global support during remote and future in-office hours.

Frontline Product Support Engineer for Boomi AtomSphere delivering global, follow-the-sun technical support. Troubleshoot integrations, APIs, networks, and logs; use tools like Postman, Wireshark, and Charles Proxy; work with Kubernetes, Windows/Linux, Salesforce/NetSuite/Hadoop; communicate solutions to nontechnical customers and collaborate across teams. Shift is 1:30 AM–10:30 AM IST with eventual Hyderabad office transition.

Provide high-level technical support and troubleshooting for Boomi AtomSphere customers, resolve complex integration and connectivity issues, analyze logs and network traces, collaborate across teams, and communicate technical solutions clearly to non-technical customers. Work follow-the-sun shifts and transition to Hyderabad office.

Provide high-level technical support and troubleshooting for Boomi integrations, diagnose root causes across integrations, APIs, and OS/Java logs, use diagnostic tools and protocols to resolve customer issues, collaborate globally in a follow-the-sun model, and transition to in-office Hyderabad with overnight shift coverage.

The Principal Engineer will develop systems and software, mentor other engineers, resolve customer issues, and guide the software development process.

The Senior Systems Development Engineer at Boomi designs and builds demos and PoCs, manages demo environments, and partners with teams to ensure technical solution alignment with business needs.

Design, build, and maintain the ServiceNow Community portal and integrations. Develop custom widgets, gamification, moderation rules, and workflows to convert forum content into KB articles and CSM cases. Administer forum architecture, access controls, and analytics; integrate AI features like auto-tagging and content recommendations.

Technical leader designing and implementing scalable, fault-tolerant backend microservices and Agentic AI systems. Leads architecture, cloud infrastructure, data strategies, incident response, testing, and mentorship to deliver production-grade high-throughput solutions.

The Marketing Program Manager will build and execute a marketing plan for India, drive demand, manage budgets, and support global marketing initiatives while engaging with partners and stakeholders.

As a Senior Site Reliability Engineer, you will enhance system reliability, automate infrastructure, mentor engineers, and implement observability practices.

As a Technical Architect, lead the development of enterprise solution architectures, design integration solutions, and ensure best practices for Boomi products.

The Technical Architect leads the development of enterprise solution architecture, evaluating integration requirements, providing infrastructure recommendations, and promoting best practices for Boomi products.

The Reporting and Analytics Advisor is responsible for managing reporting, dashboards, and data visualization for internal clients, utilizing Power BI and SQL to create impactful analytics and streamline data processes.