Teams at Boomi

Provide technical support to customers via meetings, chat, and email; troubleshoot product, configuration, networking and cloud issues; empathize and analyze reported problems; use technical knowledge to resolve or escalate; collaborate with Product and Engineering; participate in on-call rotations and specified shift hours.

As a Product Support Engineer, you'll troubleshoot customer issues, develop solutions, and work with various technologies to ensure operational success while providing global support during remote and future in-office hours.

The Senior Systems Development Engineer at Boomi designs and builds demos and PoCs, manages demo environments, and partners with teams to ensure technical solution alignment with business needs.