Senior Site Reliability Engineer

Do you like collaborating across teams to solve complex problems?

Do you have a passion for cutting edge technologies and tackling system problems?

Join our highly-skilled Site Reliability team!

Our team designs, develops, and manages applications and infrastructure that support Akamai's Compute products and services. We create solutions that manage our Compute platform, focusing on cloud interfaces - Compute Portals and APIs. We do this while maintaining Akamai's mission to make life better for billions of people, billions of times a day.

Partner with the best

In this role, you'll ensure the operation and uptime of our Compute services and infrastructure. You'll supervise and maintain our critical infrastructure. You'll collaborate with cross-functional teams to create tooling and software that monitors and improves the reliability of our systems. You'll work with various technologies as we release brand new applications and modernize our existing tooling.

As a Senior Site Reliability Engineer, you will be responsible for:

• Providing support and mentorship for other SRE engineers within the team
• Defining requirements as part of the product lifecycle to influence the new designs and standards
• Deploying and maintaining the platform and tools used internally
• Partnering with multiple teams to ensure the availability, reliability, scalability and usability of our products and services
• Improving our Compute Cloud Interface platform to speed error detection and remediation, enhancing performance and reliability
• Developing and improving automation to support daily activities and reduce toil
• Participating in on-call rotations, guiding restoration and repair of service-impacting issues
• Collaborating with internal teams to help troubleshoot and resolve escalations and incidents for our customers.

Do what you love

To be successful in this role you will:

• Have 5 years of relevant experience and a Bachelor's degree in Computer Science or its equivalent
• Have experience automating with programming languages such as Python and/or Golang as well as scripting languages i.e. bash
• Possess an understanding of best practices related to systems reliability, observability and monitoring incl. adherence to SLOs.
• Have experience with configuration management tools such as SaltStack, Terraform and Ansible, as well as CI/CD solutions such as Jenkins
• Have hands-on mastery in Linux administration and container-based platforms like Docker
• Utilize monitoring tools like Prometheus, Grafana, Loki, web proxies (e.g., nginx/envoy/haproxy), and performance optimization solutions such as Redis effectively.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.