Senior Network Operations Engineer

Do you have a passion for network engineering technologies?

Are you looking for the freedom to innovate and help shape the next generation of the network?

Join our Network Specialists Team!

Our operations team is responsible for maintaining the reliability, performance, and availability of large-scale network infrastructure.

Partner with the best

The Senior Network Operations Engineer role involves joining a skilled 24x7 team maintaining reliable, high-performing, large-scale network infrastructure. This position requires collaboration with cross-functional teams to support CDN and cloud compute platforms while enhancing network observability and operational practices.

As a Senior Network Operations Engineer you will be responsible for:

• Investigating and resolving routing and switching faults across large-scale network environments
• Troubleshooting backbone and fabric network topology issues
• Leading and supporting the resolution of high-severity technical incidents
• Acting as a subject matter expert during incident response and operational reviews
• Designing, developing, and maintaining alerts, runbooks, dashboards,and monitoring solutions to improve fault detection and operational visibility
• Installing, configuring, and optimizing network infrastructure while developing operational tools, automation, and technical documentation to support it effectively and efficiently.

Do what you love

To be successful in this role you will:

• Have a bachelors degree in computer science, information technology, or an equivalent field.
• Have 5+ years of hands-on experience operating and supporting large-scale network environments.
• Have excellent communication, stakeholder management, and customer service skills.
• Possess expertise in IP networking, routing, and switching, with CCNA, JNCIA, or equivalent certifications.
• Have experience operating and troubleshooting service provider networks and Internet routing protocols, including BGP, IS-IS, OSPF, and MPLS.
• Have experience writing, modifying, and troubleshooting SQL queries.
• Demonstrate analytical and problem-solving skills with the ability to perform advanced troubleshooting beyond standard procedures.
• Have Working hours: Weekend Saturday to Monday (3 days x 12hours) 6pm - 6am (night shift)

Working hours: Weekend Saturday to Monday (3 days x 12hours) 6pm - 6am (night shift)

About us

At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors

Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.

Work in a way that works for you

FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
Learn what makes Akamai a great place to work