Serve as technical authority for managed services: develop and maintain automation, lead and support domain teams, improve recovery and customer experience, perform complex change analyses, and drive lifecycle and capacity management across network operations.
Join our Team
About this opportunity:
We have an exciting opportunity for an experienced Technical Authority Expert to join our world-class team at Ericsson, contributing to the future of managed services delivery through the Ericsson Operations Engine. Our team is responsible for the full cycle of 'Create, Sustain, and Evolve' within our respective domains, offering dynamic opportunities for professional growth. Comfortable in a technology leadership role, you will be instrumental in developing and maintaining automated solutions, analysing business requirements, and delivering improvements to drive recovery processes. This is a fantastic opening for a technical guru looking to make an impact on global technology standards and help shape future innovation in our industry.
What you will do:- Develop and maintain automated solutions.- Guide and support a team providing domain expertise.- Contribute to the improvement of recovery processes.- Actively take part in the full cycle of service delivery methodologies.- Perform complex change analyses and support the execution thereof.- Develop and implement strategies for improving the customer experience.
The skills you bring:- Ericsson Operations Engine - Mode Of Operations.- Overall understanding of Automation?.- Network Level Competence.- Cross-Domain Solutions.- Capacity Management.- Managing Business Innovation and Simplification.- Lifecycle Management.- Network Configuration And Change Management.- MS TOP.- Customer Experience Improvement.- Business Requirements.- Network Diagnostics.- Work Level Agreement (WLA) and Service Level Agreement (SLA).- System Configuration.- System Administration.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Bangalore
Req ID: 785883
About this opportunity:
We have an exciting opportunity for an experienced Technical Authority Expert to join our world-class team at Ericsson, contributing to the future of managed services delivery through the Ericsson Operations Engine. Our team is responsible for the full cycle of 'Create, Sustain, and Evolve' within our respective domains, offering dynamic opportunities for professional growth. Comfortable in a technology leadership role, you will be instrumental in developing and maintaining automated solutions, analysing business requirements, and delivering improvements to drive recovery processes. This is a fantastic opening for a technical guru looking to make an impact on global technology standards and help shape future innovation in our industry.
What you will do:- Develop and maintain automated solutions.- Guide and support a team providing domain expertise.- Contribute to the improvement of recovery processes.- Actively take part in the full cycle of service delivery methodologies.- Perform complex change analyses and support the execution thereof.- Develop and implement strategies for improving the customer experience.
The skills you bring:- Ericsson Operations Engine - Mode Of Operations.- Overall understanding of Automation?.- Network Level Competence.- Cross-Domain Solutions.- Capacity Management.- Managing Business Innovation and Simplification.- Lifecycle Management.- Network Configuration And Change Management.- MS TOP.- Customer Experience Improvement.- Business Requirements.- Network Diagnostics.- Work Level Agreement (WLA) and Service Level Agreement (SLA).- System Configuration.- System Administration.
Why join Ericsson?At Ericsson, you'll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what's possible. To build solutions never seen before to some of the world's toughest problems. You'll be challenged, but you won't be alone. You'll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like.Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.
Primary country and city: India (IN) || Bangalore
Req ID: 785883
Ericsson Gurugram, Haryana, IND Office
Ericsson Gurugram Hub - Ericsson India Global Services (Delhi NCR) Office
Set near the Aravalli hills, this area blends green surroundings with modern office parks. Quieter than central Gurugram but well connected, offering a calmer workday with easy access to city hubs.
Ericsson Gurugram, Haryana, IND Office
Ericsson Gurgaon Head Office - Ericsson India (Delhi NCR) Office
One of India’s biggest corporate hubs with offices, metro access, restaurants and cafés all nearby. Fast-paced, urban and well connected, ideal for professionals who want energy, convenience and strong networking.
Ericsson Noida, Uttar Pradesh, IND Office
Ericsson Noida Hub (Delhi NCR) Office
Modern commercial district with wide roads, metro connectivity and growing residential areas. Close to malls, food hubs and offices, offering a practical balance between work, commute and daily life.
Similar Jobs at Ericsson
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
The Global Business Development Lead will drive cybersecurity consulting service growth, overseeing global strategy, partnerships, revenue, P&L management, and team leadership, requiring extensive industry experience.
Top Skills:
3Gpp5G SecurityAi SecurityComplianceGsmaIso 27001Nist CsfOt SecurityPenetration TestingQuantum SecurityRisk ManagementSoc ServicesVulnerability ManagementZero Trust
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Integrate, design and deploy 4G/5G packet core CNFs (HLD/DLD, integration, ISSU upgrades). Deploy on cloud platforms (NFVI/CNIS/OpenShift), troubleshoot, support data migration, mentor team members, and engage with customers on solutions and delivery.
Top Skills:
5G Nsa5G SaAmfAtlasBspCcpcCeeCnfCnisDellEccdEcmEnlEpcEpdgEpgEvnfmGgsnHdsHpIotIssuKubernetesMmeNfviNrfOmcOpenshiftPacket CorePccPcfPcgPcrfRhospSapcScpSdiSgsnSmfUdmUpfVolteVonrVowifiWmg
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Design, deploy, and manage third-party infrastructure solutions, focusing on HPE and EMC server and storage infrastructure within SI delivery engagements, while administering RHEL systems and developing automation scripts.
Top Skills:
AnsibleEmcEsxiHpeKvmRhelVcenterVMwareVsphere
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
