Lead optimization of Zoho CRM workflows and data automation, drive product and tool enhancements, build dashboards and analytics, manage vendors and stakeholders, promote change management and user adoption, and ensure data governance and reporting quality.
Manage and optimize Zoho CRM workflows, data automation, and customizations to meet
evolving business needs.
Drive product and tool enhancements, including design, testing, and deployment of new
functionalities. Work on Vendor management activities ensuring timely and quality delivery
solutions.
Build and maintain advanced dashboards and analytics reports that provide actionable
insights for decision-making.
Collaborate extensively with cross-functional teams, external vendors, and senior leadership
to gather requirements, communicate progress, and ensure smooth change management.
Act as a change agent to promote user adoption of new IT tools and processes, providing
training and support to stakeholders.
Ensure data governance, quality, and continuous process improvements in reporting and
communication workflows.
Requirements
Experience /Certification in Scrum / Agile/PMP/PMI or relevant project management
techniques
5 to 10 years of experience managing CRM platforms (preferably Zoho CRM), project/vendor
management and data analytics.
Proven expertise in product enhancement, deployment, and IT change management.
Proficient in Power BI, Zoho Analytics, Tableau, or similar data visualization and reporting
tools.
Strong vendor management and stakeholder communication skills.
Excellent problem-solving and interpersonal skills to facilitate collaboration and adoption.
Similar Jobs
Blockchain • Fintech • Payments • Financial Services • Cryptocurrency • Web3
Lead technical design, integrations, cloud architecture, development, support, and implementation for Oracle Cloud Finance systems. Manage OIC integrations, OCI solutions, developer and external consultant oversight, and produce technical documentation and runbooks.
Top Skills:
AdfdiApi GatewayApple MacosAutonomous DatabaseBip ReportsCi/CdComputeDevOpsEss JobsFbdiFdi ReportingFunctionsGitGoogle SuiteHdlHsdlIamJSONLoad BalancerOracle Cloud Infrastructure (Oci)Oracle Fusion ApisOracle Fusion Cloud ApplicationsOracle Fusion Erp Accounting HubOracle Fusion Erp Cash ManagementOracle Fusion Erp IntercompanyOracle Fusion Erp PayablesOracle Fusion Erp ReceivablesOracle Fusion Erp Revenue ManagementOracle Fusion Erp Subledger AccountingOracle Fusion Erp Subscription ManagementOracle Integration Cloud (Oic)Pl/SqlRestSlackSoapSQLStorageVcnWeb ServicesXMLXslt
Aerospace • Artificial Intelligence • Cloud • Machine Learning • Software • Cybersecurity • Defense
Develop advanced avionics features for Honeywell’s ANTHEM cockpit platform. Responsibilities include analyzing customer and operational requirements, defining system architecture, managing requirements, integrating and testing systems, troubleshooting interfaces, conducting design reviews, and supporting SRR, PDR, and CDR milestones. The role requires collaboration across global teams, avionics certification knowledge, Agile development experience, and strong systems engineering expertise.
Top Skills:
AgileArp4754AAtlassian JiraAvionics ArchitectureAvionics SoftwareAvionics SystemsDisplay SystemsEpic/ApexIbm Rational Doors NgSystems EngineeringSystems Safety Analysis
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Business Systems Analyst, you will define system goals, capture business requirements, and work with engineering teams on SFDC implementations.
Top Skills:
Experience CloudSales CloudSalesforce
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
