Senior Designer

Certa (certa.ai) is an AI-native third-party risk management platform that unifies the full third-party lifecycle, from onboarding through continuous monitoring and offboarding. Enterprises from the Fortune 500 to fast-growing startups use our no-code platform to manage vendors, suppliers, and partners across risk, compliance, and ESG. Trusted by Honeywell, Uber, MARS, and Boeing, we've processed over 10 million entities for 100,000+ users across 120+ countries.

We're looking for a Senior Designer who believes B2B products should feel as intuitive, delightful, and human as the best B2C experiences — and that AI should amplify, not complicate, them. Reporting to the VP of Product, you'll own the design vision, raise the bar for craft, and turn complex enterprise workflows into AI-native, consumer-grade experiences — helping establish Certa as a benchmark for modern B2B and AI-native UX.

• Own the design vision: Define and own the end-to-end product design vision with a B2C-quality bar for B2B experiences, and lead the evolution toward AI-native UX where AI is embedded into workflows rather than bolted on as a feature.

• Design trustworthy AI: Establish principles for human-in-the-loop design, trust, explainability, and transparency, and decide when automation, recommendations, or agentic flows truly create user value.

• Lead product & UX end-to-end: Own design across the full lifecycle — discovery, research, ideation, prototyping, validation, and delivery — partnering deeply with Product, Engineering, and Customer teams to translate complex enterprise workflows into intuitive, self-serve, scalable experiences.

• Build the team & culture: Build, mentor, and grow a high-impact design team as Certa scales, establishing strong critique, feedback, and experimentation practices and a collaborative, design-led culture.

• Influence stakeholders: Clearly communicate design and AI-UX decisions to leadership and cross-functional teams, advocate for user trust and long-term experience quality, and balance speed with craft and innovation with usability.

• Experience: 5–8 years of product design experience, with a strong B2C background and exposure to B2B or enterprise products, and a proven ability to simplify complex workflows into elegant, intuitive experiences.

• AI-native design: Hands-on experience designing AI-native products — copilots, agentic workflows, conversational and multimodal interfaces, recommendation systems — with enough grasp of LLM/agent concepts to partner with engineering on feasibility, evaluate model outputs, and design around latency, uncertainty, and failure states.

• Tools: Fluent with AI-assisted design and prototyping tools (Figma AI, v0, Cursor, Claude/ChatGPT) and comfortable using them daily to accelerate your work.

• Portfolio: A strong portfolio of shipped work demonstrating craft, clarity, and impact — bonus if it includes AI-native or agentic product experiences.

• Leadership & communication: Experience leading design initiatives or small teams (people management a plus), with excellent communication and storytelling and the ability to influence product direction through design.

• Mindset: A belief that great design is a competitive advantage even in complex enterprise software, a clear point of view on how AI should feel (helpful, trustworthy, human), and high ownership, curiosity, and bias toward action in ambiguous, fast-moving environments.

• Nice to have: Designing AI-native products from the ground up; a background in enterprise, workflow-heavy, or data-intensive SaaS; experience modernizing legacy or complex systems; and startup or high-growth company experience.

• Compensation: Top of market salary + bonuses

• Time off: 49 days paid time off

• Benefits: PTO, full benefits, retirement and wellness plans

• Growth: Professional development support, remote workspace setup bonus

• Team building: Annual company offsites in exciting locations around the world

This role is based in India (remote). Certa is a remote-first company and we hire globally. We believe strongly in each team member working from the location that they choose. Should Certers wish to meet and work in person, they have 3 lively office locations they can travel to:

• London

• San Francisco

• Jaipur

The perfect place for Certers to collaborate, co-work, and have face-to-face meetings.

• Category leadership. Certa was named a Leader in the inaugural 2026 Gartner Magic Quadrant for Third-Party Risk Management Tools — recognition that we're defining the category, not following it.

• Industry recognition. We've been honored across the analyst and awards landscape, including Top Tech and Customer Value distinctions in The Hackett Group's 2026 Risk Management SolutionMap, the ProcureTech100 (Advanced AI and Risk Management categories), and Best Overall eProcurement Software in the FinTech Breakthrough Awards.

• A top place to work. Certa was named one of Forbes' Best Startup Employers in the US. We're a fast-growing company where you'll wear many hats, ship quickly, and shape decisions that matter.

• Real scale with strong backing. We've processed over 10 million entities for 100,000+ users across 120+ countries. We're well-funded by leading investors including Fin Capital, Vertex Ventures, and Point72 Ventures, on the back of an oversubscribed Series B, headed towards Series C.

We're excited to meet you!