Leads business systems analysis by gathering requirements, facilitating stakeholder workshops, mapping processes, and translating business needs into system solutions. Collaborates with architecture, development, and QA teams across the SDLC; manages traceability, UAT, defect resolution, implementations, and releases. Performs impact and root cause analysis, supports workflow optimization and automation, maintains documentation, mentors analysts, and uses data analysis tools to inform decisions.
Senior Business Systems Analyst
Do you thrive on solving complex business challenges, translating requirements into impactful solutions, and driving continuous improvement?
Join our team as a Senior Business Systems Analyst!
Partner with the best
As a Senior Business Systems Analyst, you will partner with global business stakeholders, technology teams, and cross-functional leaders to translate business needs into scalable system solutions. We are looking for a strategic and proactive problem solver who can navigate complex requirements, optimize business processes, and drive solutions throughout the software development lifecycle (SDLC). You will take ownership of business analysis activities, facilitate stakeholder collaboration, mentor fellow analysts, and help deliver technology enhancements that improve operational efficiency and business outcomes.
As a Senior Business Systems Analyst, you will be responsible for:
- Leading stakeholder workshops, understanding business needs, identifying pain points, and translating them into clear functional requirements, user stories, epics, and acceptance criteria.
- Mapping current and future-state processes, identifying gaps and inefficiencies, and recommending opportunities for workflow optimization and automation.
- Collaborating with architects, developers, and QA teams to evaluate system capabilities, assess integration opportunities, and ensure solutions align with business objectives.
- Managing requirements traceability, supporting development and testing activities, overseeing User Acceptance Testing (UAT), and driving defect resolution to ensure successful delivery.
- Evaluating system enhancements, conducting impact assessments and root cause analysis, and supporting implementations, migrations, releases, and user adoption through effective documentation and training.
- Maintaining process maps, functional specifications, system workflows, and project documentation while leveraging data analysis tools to support informed decision-making.
To be successful in this role, you will:
- Bring 5+ years of experience in business systems analysis, systems design, product/IT consulting, or a related field.
- Having a bachelor's degree in Computer Science, Information Systems, Business Administration, or a related field, or possess equivalent practical experience.
- Demonstrate strong knowledge of Agile (Scrum/Kanban) and Waterfall methodologies, with experience managing business analysis activities across the SDLC.
- Have hands-on experience with SQL, Excel, Power BI, Tableau, or similar data analysis tools to support business insights and decision-making.
- Understand APIs, data models, and enterprise system integrations, with the ability to assess system dependencies and evaluate technical solutions.
- Be proficient in tools such as Jira, Confluence, Lucidchart, Visio, Miro, or Draw.io for requirements management, collaboration, and process documentation.
- Demonstrate excellent communication, facilitation, and stakeholder management skills, with the ability to explain technical concepts clearly to non-technical audiences.
Akamai Technologies Gurugram, Haryana, IND Office
Gurugram, India
Similar Jobs
Pharmaceutical
Own requirements engineering for AI-enabled pharmacovigilance platforms, including URS, FRS, process maps, traceability, validation, and regulatory compliance. Partner with PV, quality, privacy, security, product, UX, data science, and engineering teams. Define human oversight, acceptance criteria, auditability, guardrails, and lifecycle governance for AI agents. Support UAT, change control, inspections, client documentation, release planning, and regulated safety-system delivery.
Top Skills:
ArgusAzure DevopsConfluenceE2B(R3)EmbaseEu Ai ActEudravigilanceFaersGamp 5GdprJIRALifesphereMeddraMedlinePubmedVeeva Vault SafetyWhodrug
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Leads business analysis, process discovery, automation and RPA initiatives, AI use-case enablement, governance, and AI SDLC activities. Serves as Scrum Master, facilitating agile ceremonies, managing Jira workflows, tracking flow metrics, removing impediments, and coordinating stakeholder communication. Develops requirements, business cases, process documentation, UAT plans, governance records, adoption strategies, and benefits tracking for AI and automation solutions.
Top Skills:
Amazon QApi IntegrationAutomation AnywhereBpmnChatgpt EnterpriseClaudeConfluenceJIRAMicrosoft CopilotMicrosoft Power AutomatePlaywrightPythonRpaUipath
Information Technology • Consulting
Senior Business Systems Analyst responsible for eliciting and documenting complex software requirements, translating business needs into implementation-ready specifications, prototyping with AI tools, and aligning clients, product, UX, engineering, and QA teams. The role includes requirements traceability, acceptance criteria, integrations, data protection, and change control. For regulated medical device software engagements, the analyst applies EU MDR, IEC 62304, ISO 14971, and IEC 62366-1 practices, supports risk management, and ensures audit-ready documentation and verification.
Top Skills:
Ai ToolsClaude DesignConfluenceDraw.IoEu MdrFigjam AiFigmaFigma Mcp ServerGdprGithub Spec KitGoogle Ai StudioGoogle AnalyticsGoogle DocsGreenlight GuruIec 62304Iec 62366-1Iso 14971JIRAKetryxLovableMermaidMicrosoft WordSpec-Driven DevelopmentSwiss Nlpd
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
