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Are you ready to transform the way businesses pay and get paid? Bottomline is a global leader in business payments and cash management, with over 35 years of experience and moving more than $16 trillion in payments annually. We're looking for passionate individuals to join our team and help drive impactful results for our customers. If you're dedicated to delighting customers and promoting growth and innovation - we want you on our team!
Senior Accounts Receivable Analyst – Collections
Summary
Handles complex invoicing and payment applications situations, resolves discrepancies, and supports month-end close activities while mentoring junior associates.
Key Responsibilities
- Demonstrated mastery of AR Associate – Collections
- Proficiency in E2E (email to email) and V2V (voice to voice) collection.
- Handle complex invoicing situations and resolve payment discrepancies.
- Support month-end close activities and reporting as required.
- Mentor junior associates in AR and collections processes.
- Coordinate with internal teams for issue resolution.
- Escalates effectively and drives issues to close.
Required Skills
- Advanced ERP knowledge.
- Strong problem-solving and escalation management.
- Excellent communication and organizational skills.
KPIs
- Resolution time for discrepancies.
- Month-end close accuracy.
- Improved collection efficiency.
Experience Level & Years
Intermediate | 2–4 years
Education Requirements
Bachelor's in Commerce/Finance
We welcome talent at all career stages and are dedicated to understanding and supporting additional needs. We're proud to be an equal opportunity employer, committed to creating an inclusive and open environment for everyone.
