The Salesforce Administrator will manage Salesforce environments, optimize processes, support projects, collaborate with teams, and ensure data integrity and security.
We are seeking a Salesforce Senior Administrator to join our global Business Applications team. This role will be based in India and will play a key part in managing, optimizing, and expanding our Salesforce environment across multiple business functions. As a Senior Administrator, you’ll work closely with architects, developers, and business stakeholders to deliver high-quality Salesforce solutions, ensuring the platform remains secure, efficient, and aligned with organizational strategy.
You will serve as both a hands-on problem solver and a process innovator—driving operational excellence, supporting agile delivery teams, and maintaining best practices across Sales Cloud, CPQ, Billing, and integrated enterprise systems.
Key Responsibilities
- Administer and maintain Salesforce environments, ensuring platform stability, data integrity, and security.
- Manage user accounts, roles, profiles, permission sets, and data access controls.
- Build and optimize declarative automation (Flows, Approval Processes, Validation Rules, etc.) to streamline business processes.
- Support ongoing projects across Sales, CPQ, Billing, and Service functions by configuring and maintaining Salesforce solutions.
- Collaborate with architects and developers to translate business requirements into scalable Salesforce configurations.
- Assist in data management activities including imports, cleansing, deduplication, and quality monitoring.
- Support testing and deployment activities in coordination with development teams and release managers.
- Create and maintain documentation for configurations, processes, and operational runbooks.
- Deliver end-user training and promote Salesforce best practices across business units.
- Monitor system performance, proactively troubleshoot issues, and recommend improvements.
- Partner with the broader Business Applications team to support integrations, governance, and release management processes.
Required Skills
- Bachelor’s degree in Computer Science, Information Systems, or a related field.
- 5+ years of hands-on Salesforce administration experience, including Sales Cloud, CPQ, and/or Billing.
- Strong expertise in Salesforce configuration (Flows, Reports, Dashboards, Page Layouts, Record Types, Permission Sets).
- Proven ability to manage large-scale data and complex security models.
- Experience working within agile development or sprint-based environments.
- Excellent troubleshooting skills and ability to translate business needs into practical Salesforce solutions.
- Strong communication skills with both technical and non-technical stakeholders.
- Salesforce Certified Administrator and Advanced Administrator certifications required.
Preferred Skills
- Experience supporting quote-to-cash, billing, or financial process automation within Salesforce.
- Familiarity with Salesforce CPQ, Billing, or Service Cloud.
- Understanding of integration concepts and tools (e.g., MuleSoft, Boomi, or REST APIs).
- Knowledge of data governance, change management, and release management practices.
- Prior experience collaborating with global teams across time zones.
Top Skills
Billing
Boomi
Cpq
Mulesoft
Rest Apis
Sales Cloud
Salesforce
Similar Jobs
Cloud • Security • Software
The Senior Salesforce Administrator leads Salesforce platform optimization, manages user access, creates reports, and trains users, mainly for Sales Cloud and engagement tools.
Top Skills:
AgentforceHigh Velocity SalesSales Engagement ToolsSalesforceSalesforce Flow
Artificial Intelligence • Cloud • Information Technology • Security • Software
As a Sales Solutions Engineer, you'll support customers in evaluating Sonar's products, deliver technical presentations, troubleshoot issues, and ensure successful product adoption.
Top Skills:
AWSAzureDockerKubernetesLinuxWindows
Cloud • Information Technology • Security • Software • Cybersecurity
The role involves managing technical sales for Cloudflare's partners, designing solutions, and ensuring successful collaborations while engaging in high-level technical discussions.
Top Skills:
AWSAzureBgpCdnDdos MitigationDlpDnsFirewallsGCPGreHttp TechnologiesMplsSaseSd-WanTcpTlsUdpVpnWafZero Trust Networking
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
