Drive compliant sales growth across an assigned territory by building relationships with healthcare professionals, personalizing customer engagement, developing account plans, sharing customer insights, and collaborating cross-functionally. The role delivers customer and patient value, manages ethical interactions, reports product complaints and adverse events, and distributes marketing samples where applicable.
Job Description Summary
-The Sales Representative is a leading driver of our customer interactions and sales performance. They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.
Job Description
Key Responsibilities:
- Drive Competitive Sales Growth
- Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels
- Build engagement by working in partnership with HCPs to develop a sustained collaboration over time for Novartis
- Deliver memorable, customer-centric experiences beyond clinical differentiation by listening to their needs and understanding their healthcare environment
- Leverage available data sources to create, dynamically prioritize and adjust relevant territory, account and customer interaction plans
- Share customer insights with relevant internal stakeholders on an ongoing basis to support the development of product-and indication-related content, campaigns and interaction plans
- Deliver Value to Customers and Patients
- Collaborate compliantly with cross-functional teams to design and implement solutions that address unmet customer and patient needs
- Act with integrity and honesty by treating customers and colleagues in a transparent and respectful manner with clear intent.
- When facing ethical dilemmas, do the right thing and speak up when things don't seem right.
- Live by Novartis Code of Ethics and Values and Behaviors.
- Reporting of technical complaints / adverse events / special case scenarios related to Novartis products within 24 hours of receipt.
- Distribution of marketing samples (where applicable)
Essential Requirements:
- To be populated at local level, based on the guidance that will follow from IMI Field Engagement Performance Management Council outcomes
Skills Desired
Commercial Excellence, Communication, Compliance Governance, Conflict Management, Cross-Functional Coordination, Cross-Functional Work, Customer Insights, Influencing Skills, Key Account Management, Negotiation, Professional Ethics, Sales Techniques, Technical KnowledgeSimilar Jobs
Information Technology
Design end-to-end digital product experiences through user research, interaction design, wireframing, prototyping, visual design, and design systems. Collaborate with product, engineering, and business stakeholders to create accessible, responsive web and mobile interfaces. Conduct usability testing, incorporate feedback and analytics, present design concepts, and support accurate implementation across multiple initiatives.
Top Skills:
A/B TestingAdobe Creative SuiteComponent LibrariesCSSDesign SystemsFigjamFigmaHTMLProduct AnalyticsWcag
Information Technology
Lead the design and development of scalable full-stack applications powered by Generative AI and LLMs. Build RAG pipelines, agentic workflows, and AI applications using React, Node.js, LangChain, and LangGraph. Integrate LLMs with APIs, databases, and enterprise systems while ensuring security, reliability, and production readiness. Provide architecture guidance, conduct code reviews, mentor developers, troubleshoot issues, and lead solutions from design through deployment and support.
Top Skills:
AnthropicAzure OpenaiEmbeddingsGenerative AiJavaScriptLangchainLanggraphLarge Language Models (Llms)MicroservicesNode.jsOpenaiPythonRagReactRest ApisSemantic SearchTypescriptVector Databases
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Manage end-to-end digital marketing campaign development and execution, including email builds, audience segmentation, testing, deployment, automation, and performance optimization. Administer the marketing automation stack, support lead lifecycle and nurturing processes, maintain marketing data quality, track campaign KPIs, and coordinate with cross-functional stakeholders. The role also develops campaign processes, documentation, templates, and best-practice enablement while managing multiple initiatives.
Top Skills:
6SenseAi Automation ToolsMarketoPendoSalesforceZuddl
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
