Sales Acceleration Associate

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates.

As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration.

We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity.

Let’s build what’s next, together.

The Sales Acceleration Associate is an entry-level role designed for ambitious fresh graduates and early-career professionals looking to build a strong foundation in sales operations, customer support, and business processes. You will work closely with regional Sales, Account Executives, and cross-functional teams across APAC and India to ensure seamless execution of operational and administrative activities that directly support business growth.

This role offers exposure to global stakeholders, cutting-edge AI tools, and industry-leading communication technologies. It serves as an excellent stepping stone for individuals aspiring to pursue careers in Sales, Account Management, Customer Success, or other client-facing roles in the future.

What You'll Do

• Provide operational and administrative support to Sales and client-facing teams across APAC and India.
• Manage and process business requests such as pricing updates, account configurations, sender registrations, and contractual documentation.
• Coordinate with internal stakeholders to ensure timely completion of tasks and deliverables.
• Monitor and manage support tickets while maintaining high standards of accuracy and efficiency.
• Assist in gathering, organizing, and validating business-related information and documentation.
• Utilize AI tools and automation solutions to improve productivity and streamline operational processes.
• Collaborate with cross-functional teams including Sales, Product, Finance, Legal, and Operations to resolve requests and support business initiatives.
• Continuously identify opportunities for process improvements and contribute ideas that enhance team efficiency.
• Participate in knowledge-sharing sessions, trainings, and development programs to build business and client-facing competencies.

What We're Looking For

• Bachelor's degree in Business Administration, Management, Marketing, Information Technology, Communications, or other related fields.
• Candidates with around (2) years of working experience are also welcome.
• Strong written and verbal communication skills in English.
• Detail-oriented with excellent organizational and time management skills.
• Comfortable working with data, processes, and multiple stakeholders.
• Willingness to learn new technologies, business processes, and AI-powered tools.
• Proactive mindset with strong problem-solving abilities and a collaborative attitude.
• Ability to work effectively in a fast-paced and dynamic environment.
• Proficiency in Microsoft Office or Google Workspace is an advantage but not required.

Nice to Have

• Experience through internships, student organizations, or part-time work involving operations, customer service, administration, or project coordination.
• Familiarity with productivity or AI tools such as ChatGPT, Claude, or automation platforms.
• Interest in pursuing a future career in Sales, Customer Success, Account Management, or other client-facing roles.

Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours, because great ideas happen everywhere - and not always between 9 and 5. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being  - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path.  • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide.  While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. 

Diversity drives connection

Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here.

All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity.

Read more about our hiring process.

#LI-SK1