Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
The Quality & Compliance Lead will champion, support and lead quality management systems and quality improvement initiatives and ensure all managers and process owners maintain their part of the quality management system. He or she is responsible for formulating and implementing policies and procedures that enhance the quality of the GEBS processes. Will also contribute to LCS quality management initiatives considering GEBS being an integrated part of LCS. He or she identifies areas of improvement in this area, possibly through analysis of Quality Reviews, Transactional Quality Checks, internal audits, external audits, and customer complaints/feedback, i2r, CAPA, KPIs and risk analysis. Works closely with managers to implement and monitor improvement strategies and evaluates and prioritizes projects & programs to ensure resources are directed towards achieving the highest levels of quality.
Your Responsibilities:
- Lead the end-to-end deployment, maintenance, and governance of the Quality Management System (QMS), ensuring alignment with ISO 9001:2015 and other applicable standards.
- Design, implement, and evolve quality processes and testing protocols, ensuring they are scalable, efficient, and aligned with business needs.
- Understand and integrate cross-functional systems and enterprise-wide processes, ensuring QMS is harmonized with broader organizational workflows.
- Own quality planning, monitoring, and reporting, including the development of KPIs, dashboards, and executive summaries to track performance and compliance.
- Plan, facilitate, conduct and report on internal quality audits, investigations, and CAPA activities.
- Oversee document control and lifecycle management, ensuring version control, accessibility, and compliance with regulatory and internal standards.
- Drive root cause analysis and corrective action planning, ensuring timely resolution of quality issues and systemic risk mitigation.
- Maintain ISO certifications (e.g., ISO 9001:2015) through rigorous internal controls, audit readiness, and continuous alignment with evolving standards.
- Manage external audits and customer quality assessments, serving as the primary liaison and ensuring successful outcomes.
- Champion automation and digital transformation of QMS processes, leveraging tools to enhance traceability, efficiency, and data integrity.
- Mentor and train teams on QMS principles, tools, and compliance expectations, building quality capability across the organization.
The Essentials - You Will Have:
- Bachelor Degree of Business, Operations or related.
- Prior experience in quality management.
- Overall, 8 to 12 years of experience with 4 to 6 years in quality management.
- Prior experience in Business Operations.
- Excellent traceable knowledge in one or several of the areas Quality Management, testing methodology and project management.
- Fluent English language skills (reading & writing).
The Preferred - You Might Also Have:
- Traceable experience in quality management methods and techniques, like e.g. ISO 9001, Lean Six-Sigma Green Belt or above, is desired.
- Certified Internal Auditor or Lead Auditor ISO 9001:2015.
- Experience with EDMS (electronic document management system) and Project Management.
What We Offer:
Our benefits package includes …
- Comprehensive mindfulness programs with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalized wellbeing programs through our OnTrack program
- On-demand digital course library for professional development
... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
#LI-Hybrid
Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
