Program Analyst

Job Title: Program Analyst

Location: New Delhi

Reports to: Chief Operating Officer

HelpAge India is a secular, not-for-profit organisation in India, registered under the Societies’ Registration Act of 1860. Set up in 1978, the organisation works for ‘the cause and care of disadvantaged older persons to improve their quality of life’. It runs healthcare, agecare, livelihood, disaster response and awareness initiatives throughout the country & advocates strongly for the elder cause. It became the first and only Indian organization to be honoured with the ‘UN Population Award 2020’ for its exemplary work in the field of ageing and population issues, and earlier in 2014, has been the recipient of ‘Vayoshreshtha Samman’ by Government of India, as an institution working for senior citizens. We have been awarded highest CRISIL VO 1A grading for excellence in operations and high credibility. We have been recognized as a Great Place to Work.   

Under the overall guidance of the Chief Operating Officer, the Program Analyst will support in consolidation of program inputs, generate and manage program MIS, generate  reports and visual dashboards, and support program reviews, tracking and coordination across missions and states.

Key duties and responsibilities

·         Design, maintain and improve MIS for key projects and missions, ensuring timely and accurate data flow from states and mission heads to the management.

·         Develop and maintain trackers and databases for program outputs, outcomes and financials.

·         Prepare monthly, quarterly and annual MIS reports and dashboards (using Excel, PowerPoint and other tools), highlighting performance against indicators, budgets and targets.

·         Develop analytics around program trends, deviations and insights for program review meetings.

·         Support program review processes by compiling data, preparing summaries and flagging key issues emerging from MIS and dashboards.

·         Maintain and update action‑point and follow‑up trackers in coordination with program teams to ensure closure within agreed timelines.

·         Ensure relevant reports, dashboards and background notes are ready in advance of key review meetings and visits.

·         Assist program personnel with MIS tools and templates, including data entry checks, validation and use of standard reporting formats.

·         Check quality of data received from multiple locations for completeness, consistency and correctness before consolidation.

·         Organise and maintain digital folders and archives of MIS, reports and key correspondence for easy retrieval by management.

·         Any other tasks that may be assigned by the management from time to time.

Required qualifications and experience

·         University degree, preferably in Business Administration, Economics, Statistics or a related field.

·         3–5 years’ of experience in MIS, data management and reporting roles, preferably in development/NGO settings or large multi‑location programs.

·         Proven experience of working extensively with Excel for reporting and dashboarding, and supporting senior leadership with data and reviews.

·         Experience in designing tools and strategies for data collection, analysis and report preparation is preferred.

·         Language: Fluency in written and spoken English and Hindi.

Competencies and skills

·         Strong expertise in MS Office applications, particularly Microsoft Excel

·         Understanding of MIS concepts and comfort with designing data collection and reporting templates; familiarity with program/M&E indicators is an advantage.

·         Ability to translate program instructions and frameworks into practical trackers and dashboards.

·         High degree of organisation and ability to manage multiple tasks and reporting deadlines.

·         Strong coordination skills with capacity to follow up independently with state and mission heads.

·         Excellent written and oral communication skills.

·         Discretion and ability to maintain confidentiality of sensitive program and management information.

Disclaimer: The Job Description above is not an exhaustive list of skills, efforts, duties, and responsibilities associated with the position.

HelpAge India is an Equal Opportunity Employer and considers applicants for all positions without prejudice to caste, religion or belief, sex, gender identity, disability or any other characteristics protected by applicable laws.

HelpAge India is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity. For more information, visit www.helpageindia.org . Follow us on Twitter, Facebook, LinkedIn, and YouTube.

Interested candidates may apply within 15 days of this advertisement, with a cover /motivation letter, and CV at  [email protected]; along with details of last salary drawn, expected salary, and three professional referees. 

Due to the urgency of the position, interviews may be scheduled even before the closure of the advertisement.  Hence, interested candidates are encouraged to apply at the earliest. Please note that we will not be able to notify all applicants.  Only shortlisted candidates will be notified about the interview date.