Own product features and modules, prioritize the backlog, gather partner and business requirements, create PRDs and user stories, and collaborate with engineering, design, QA, support, and operations through delivery. Track feature performance using analytics, iterate based on insights, and support releases, communications, and training for travel-agent-focused products.
About Tripjack
TripJack: The trusted tech platform for over 60,000+ travel agents across India!
TripJack’s integrated platform offers content from 750+ airlines and 2 million+ hotels, along with services across corporate travel, travel assistance and insurance, rail, and marine segments. With a superior technology platform, seamless pre- and post-booking journeys, and 24/7 customer service, we are on a mission to transform the travel booking and management experience for our agent partners.
With over 35 years of combined travel experience, TripJack’s founders have always prioritised the needs of travel agent partners. Our goal is to empower partners with state-of-the-art technology that enables them to efficiently manage their businesses with minimal assistance. With a strong focus on supply, technology, and customer service, TripJack has become the preferred one-stop solution for travel agents seeking reliable, convenient, and efficient solutions for their clients.
Role: Product Manager
Location: Connaught Place, Delhi
Experience: 4-7 years
Education: B.Tech/MBA or equivalent
Job Summary:
We are looking for a Product Manager who can take ownership of features and modules, work closely with engineering and design, and deliver solutions that make travel agents' lives easier.
Job Responsibilities:
- Manage the product backlog and prioritise features based on impact and effort.
- Gather requirements from business, operations and partner feedback.
- Prepare PRDs, wireframe briefs and user stories.
- Work with engineering and QA through sprint planning, development and release.
- Track feature performance using data and iterate based on insights.
- Coordinate with Support and Operations to resolve product issues quickly.
- Support go-to-market activities including release communication and training.
Required Skills & Qualifications:
- Bachelor's degree in Engineering, Business or a related field.
- 4-7 years of experience in product management or a closely related role.
- Strong analytical and problem-solving skills.
- Working knowledge of SQL, analytics tools and Jira or similar tools.
- Understanding of agile methodologies and software development lifecycle.
- Clear written and verbal communication skills.
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Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
