Design end-to-end digital experiences for GCash financial and lifestyle products, including customer journeys, user flows, wireframes, prototypes, interaction models, and high-fidelity interfaces. Use research, behavioral data, analytics, and business insights to improve adoption, conversion, engagement, retention, and transaction frequency. Collaborate with Product, Engineering, Analytics, Marketing, and other stakeholders while applying design systems and continuously optimizing post-launch experiences.
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions for the nation! G ka ba? Join the G Nation today!
As a Product Experience Designer, you’ll help shape simple, intuitive, and meaningful digital experiences across GCash’s financial and lifestyle products. You’ll work closely with Product Managers, Engineering, Analytics, Marketing, and other teams to turn customer needs and business goals into thoughtful product experiences.
From understanding the problem to designing and improving live experiences, you’ll use research, data, and design expertise to create experiences that drive adoption, engagement, retention, conversion, and other business outcomes.
You will be responsible for the following:
- Partner with Product Managers to understand customer needs, business goals, and key performance indicators, and translate these into intuitive product experiences.
- Design end-to-end customer journeys, including user flows, wireframes, prototypes, interaction models, and high-fidelity UI.
- Create digital experiences across GCash’s financial and lifestyle products that are easy, useful, and consistent for customers.
- Develop experience solutions that help improve adoption, conversion, engagement, retention, cross-sell, and transaction frequency.
- Use customer research, behavioral data, funnel performance, and market insights to identify opportunities and inform design decisions.
- Balance customer needs, business goals, and technical requirements when developing design solutions.
- Apply GCash’s experience architecture, design systems, UI guidelines, and reusable patterns to ensure a consistent experience across products.
- Collaborate with Product, Engineering, Analytics, Marketing, and other stakeholders throughout the product development process, from problem definition to implementation.
- Review post-launch customer behavior and product performance to identify opportunities for continuous improvement.
- Help shape product decisions by bringing a strong customer and experience perspective to cross-functional discussions.
We are looking for:
- Strong experience in UX/UI, interaction design, prototyping, information architecture, and mobile product design.
- Experience designing end-to-end digital product experiences, from understanding customer problems to implementation and optimization.
- Strong understanding of how customer experience can impact business metrics such as adoption, conversion, engagement, retention, and transaction frequency.
- A strong problem-solving mindset and the ability to look beyond the initial brief to understand the real customer and business problem.
- Ability to use customer research, behavioral insights, and product analytics to support design decisions.
- Strong systems-thinking skills, with the ability to design experiences that work within a larger product and ecosystem.
- Strong collaboration and communication skills, with the ability to work effectively with Product Managers and other cross-functional teams.
- Ability to influence product decisions and partner strategically with stakeholders.
- Comfortable working in a fast-paced environment where priorities and customer needs can evolve.
- Experience in fintech, financial products, lifestyle platforms, or other digital products is a plus.
What We Offer
Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package
Similar Jobs
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
Supports technology portfolio, workforce, and project management activities. Maintains capacity planning tools, validates requisitions, tracks staffing changes, prepares status and exception reports, and supports demand forecasting. Coordinates project milestones, dependencies, risks, and stakeholder communications while maintaining project setup and allocation changes in PPM Optics. Manages lightweight projects through planning, coordination, and delivery completion. Requires project coordination or management experience, budgeting knowledge, Microsoft tools familiarity, and strong communication skills.
Top Skills:
Microsoft CopilotMicrosoft ToolsPpm Optics
Financial Services
Manage daily cash reconciliations across accounts and products, investigate and resolve breaks within SLAs, escalate issues, support audits and controls, and drive process improvements and automation.
Top Skills:
AlteryxExcelFund Accounting SystemsLlm-Enabled ToolsMicrosoft CopilotMs VbaReconciliation SystemsTableau
AdTech • Artificial Intelligence • Digital Media • Marketing Tech • Social Media • Software • Generative AI
Own end-to-end digital advertising campaign delivery from briefing through production, QA, launch, reporting, and optimization. Coordinate cross-functional teams, clients, resources, timelines, workflows, and quality checks. Manage risks, stakeholder communication, SLAs, and campaign structures while ensuring creative and media strategies are feasible and aligned. Support ideation and ongoing performance optimization in a fast-paced, global-shift environment.
Top Skills:
Google SheetsGoogle Workspace
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
