The Learning & Development Manager onboard Oceania and Regent Cruises is responsible for training and development within the ICS / SSSL departments, coordinating new hire orientations, tracking training attendance, and supporting departmental training needs.
ISMIRA AGENCY is actively recruiting for position Learning & Development Manager onboard OCEANIA and REGENT Cruises
The Learning & Development Manager is responsible to facilitate service training for all ICS / SSSL departments onboard the vessel within the Oceania Cruises and Regent Seven Seas brands, coordinate new hire familiarization, perform administrative tasks related to learning and development and display a role model and professional behavior as ICS / SSSL ambassador. While the Learning & Development Manager focuses on the ICS / SSSL departments, he / she works in cooperation with the on board HR Manager for the benefit of the operation.
BENEFITS:- Free food & accommodation
- Perfect chance to travel the world
- Prestigious job on board premium class cruise company
- Medical insurance, visa refunded on board
- Earn recognition and career advancement opportunities
- Demonstrate passion and knowledge in all international service standards for food & beverage and housekeeping
- Prepare and facilitate professional service training for all ICS / SSSL departments
- Conduct customer service training job
- Facilitate basic supervisor and management training
- Coordinate and support new hire familiarization
- Welcome back all returning crew, with information regarding departmental changes while crew were on vacation related to ICS / SSSL procedures.
- Support Cross Training program
- Administrate Learning Management System (LMS) for ICS / SSSL departments
- Prepare training schedule for all ICS / SSSL departments for service and on the job trainings
- Schedule mandatory departmental training as per Safety Management System (SMS)
- Prepare attendance list for each training and track training attendance in LMS
- Filter and communicate monthly report of training topics and attendance for all ICS / SSSL departments
- Support Head of Departments with training needs analysis for their staff
- Create individual training plans for new hires and crew members requiring development
- Create and prepare hand-outs for training courses
- Assist management to formulate Key Result Areas (KRA)
- Assist managers with their Linkedin Learning membership and filter user reports on monthly basis (TBC)
- Assist Corporate HR Manager in creating new training programs and material (classroom and computer based training)
- Contribute in updating the Training & Development Manual in Apollo Solutions
- 3 years of experience as professional Trainer in the fields of luxury hotels and cruise line
- Previous ship experience on the same position is mandatory
- Great knowledge about F&B, Housekeeping and general service procedures
- Familiar with basic shipboard operation
- Fluent in written and spoken English
- Ability to communicate effectively with senior management
- Confident talking in front of an audience that include HODs and senior manager
- Good administrative skills, organized with great time management
- Experienced in coaching middle managers
- Adherence to specific scheduled working hours, yet being flexible to operational requirements
- Ability to interact professional in an international team
- Minimum age is 21 years old.
- No visible tattoo
NOTE: Nationalities that we can process: π±πΉ π±π» πͺπͺ π΅π± π·πΊ π§πΎ πΊπ¦ π²π© π°πΏ π°π¬ πΊπΏ π¦π² π¬πͺ π¦πΏ πΉπ― πΉπ²
You can submit your Resume here by pushing APPLY TO POSITION button below
If you are not sure what position to apply for, you may instead submit a general application here and we will advise you:
https://ismira.breezy.hr/p/c3fb653b09b501-general-application-for-hospitality-positions
Last updated: July 24, 2024
Similar Jobs
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
Sell SaaS licenses and generate new business through account and territory planning, prospect research, and field sales. Build C-suite relationships, lead cross-functional account strategies, advise on IT roadmaps and AI integration, identify specialists to win deals, negotiate contracts, and meet sales targets. Role requires travel and collaboration with solutions, success, partners, and marketing teams.
Top Skills:
AISaaSServicenow
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Lead end-to-end COGS and gross margin analysis across hardware and software product lines. Build scenario models, quantify cost-saving opportunities, and present defensible recommendations to C-suite. Tackle ambiguous executive questions, partner with data engineering, finance, and product to establish reliable datasets, and drive analytical best practices and documentation. Operate autonomously with high ownership.
Top Skills:
SQL
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Design, develop, debug, and test cloud-connected firmware features (C/C++ and Go). Support and scale IoT device fleet, build observability and rollout metrics, triage customer/QA issues, and collaborate cross-functionally to deliver production-ready firmware.
Top Skills:
BuildkiteC++CanCan-UtilsDatabricksGoGraphQLLinuxLinux DriversLteSocUsbWifi
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
