Key responsibilities
1. Business Development and Revenue Growth
• Drive EXIM sales growth by acquiring new customers and expanding business with existing customers.
• Retain and grow business from existing customers through regular engagement and solution-based selling.
• Follow up with customers regarding upcoming shipments and identify opportunities for increasing cargo volumes.
• Promote multimodal logistics solutions including rail transportation, inland terminals, transportation, customs clearance, and freight forwarding services.
• Develop strong relationships with Beneficial Cargo Owners (BCOs), Shipping Lines, Freight Forwarders, CHAs, NVOCCs, and other industry stakeholders.
• Support achievement of monthly, quarterly, and annual sales targets.
2. Stakeholder Co-Ordination
• Coordinate with Shippers, CHAs, Freight Forwarders, Transporters, Operations Teams, and Shipping Lines for smooth cargo movement.
• Work closely with internal stakeholders to ensure seamless execution of customer shipments.
• Facilitate smooth customs clearance and cargo handling processes through coordination with relevant stakeholders.
• Coordinate with Shipping Lines for efficient planning and movement of export and import cargo.
3. Market Intelligence and Reporting
• Monitor competitor activities, pricing trends, customer movements, and market developments.
• Maintain customer databases, sales pipelines, and CRM records.
• Prepare daily, weekly, and monthly sales reports and MIS.
