Lead Payroll Administrator

The Lead Payroll Administrator is responsible for the administration of the Employee time and attendance and Payroll data administration for APAC region. The Payroll Administrator is responsible for the timely and accurate delivery of payroll and related client service, including recordkeeping, reporting, and employee inquiry support.

Expected Outcomes: 

• On-time, accurate delivery of payroll
• On-time processing of inputs to payroll with accuracy, according to the payroll calendar
• Contributes to net payroll accuracy score through quality payroll processing
• Ensure all regulations and compliance guidelines are followed
• Meets Client Engagement Scores for handling and resolving employee queries
• Participates in process improvement initiatives and projects as directed by leadership

Key Responsibilities:

• Data Administration & Payroll Inputs

  • Ability to handle & manage large amount of confidential data
  • Validating and processing of payroll inputs (time, deductions, benefit deductions, incentives, etc.) from managers and other HR departments
  • Maintenance of Time & Attendance data
  • Preparation of Payroll inputs in the respective format
  • Maintenance of Data into Payroll systems accurately & timely
  • Processing of leave and absences to payroll, including leave balances.
  
  

• Help Desk & Query Resolution

  • Handling Tier 1 queries (email, telephonic & in person)
  • Working knowledge of ticketing system
  • Open and closing tickets, handling escalations as appropriate.
  
  

• Timely Delivery of Payroll

  • Responsible for Payroll Processing Accurate & Timely
  • To act upon ad hoc payroll requests in a timely manner, without impacting the business.
  • Partners with 3rd party payroll providers for processing payroll
  • Distribution of payroll and associated banking processes
  
  

• Administering Payroll Controls

  • Ensure accuracy of records on the payroll system through thorough checks & control reports.
  • Payroll reconciliation processes
  • Payroll accounting, tax processes, and audit support
  
  
• Administering Year End Activities

  • Partners with third party vendors and other functions for year-end related activities

    
    
• Communication
  • Communicate internally within the department for day-to-day operations.
  • Communicate with employees for queries and issue resolution.
  • Communicate with 3rd party vendors, upstream and downstream application owners, and IT as appropriate.

Qualifications:

YOU MUST HAVE: 

• Graduate in any discipline 
• Basic Analytical skills 
• MS office – Basic level  ( Excel Skills – level 1) 
• Strong verbal & written communication
• Able to be on site 4 days per week

WE VALUE:

• 1-2 years’ experience in processing payroll 
• Payroll certifications (any country/region)
• Experience in payroll systems (ADP, EY, PeopleSoft, SAP, etc.)
• Experience with time systems (UKG, SAP, etc.)
• Basic Accounting and/or Finance knowledge 
• Experience in working in back office or call center.
• Self-motivated 
• Flexibility to work in shifts. 
• Ability to handle large volumes.
• Attention to detail and high-quality standards.