Provide IT support, manage systems, troubleshoot issues, install and maintain hardware/software, and oversee network security. Assist with global IT and security projects.
Our People & Talent department at Sporty is the beating heart of our operation. Working with us is challenging and rewarding, we offer great opportunities for good team fits. We aim to offer real value and benefit to our People and the Company. A proactive, positive working attitude and solutions driven mindset is essential to work in this lean and vital area of our organisation.
About Apertum Online:
Apertum Online a leading B2B technology and operations service provider company based out of Mumbai, India, providing business operations and technical expertise to the global online and mobile gaming industry. We offer a dynamic and rewarding environment for high achievers to work and learn alongside like-minded individuals, building and supporting scalable products that provide entertainment to millions of users.
Candidate Profile
We are seeking an experienced IT Engineer to take care of our IT needs and provide awesome support to our employees. This is an opportunity to flex your technical muscles daily by gaining exposure to a variety of IT systems, cloud services, and cutting-edge technology in a fast-paced and exciting industry. You will also have the chance to expand your domain knowledge into global IT and security.
Responsibilities
Provide technical assistance, advice, and training to users, resolve issues at the tier one level, and escalate issues to the appropriate escalation team.
Install, configure, and provision computer hardware, software, and peripherals.
Oversee deployment and maintenance of IT systems, ensuring optimal and reliable operations.
Manage and maintain company IT assets and systemic inventory.
Administer corporate telecom/network systems, including topology, configuration, design, and security.
Research and recommend technologies and best practices approaches for our environment.
Assist with Global IT and Security projects.
Maintain essential IT operations, including operating systems, security tools, VPN gateways, email systems, laptops, desktops, software, and hardware.
Procure and manage devices, including laptops and other IT assets.
Handle IT asset allocations at the time of joining and exits, both virtually and in-person.
Create, manage, and deactivate email IDs, user accounts, Office Automation and Security tools.
Monitor system performance and troubleshoot hardware and software issues.
Lead IT helpdesk to support employees, ensuring all desktop applications, workstations, and related equipment problems are resolved promptly with limited disruptions.
Maintain, repair, and upgrade systems and processes, including hardware and software programs.
Skills and Qualification Requirements
Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field.
3+ years of relevant experience in IT systems, network administration, and related technologies.
Proficiency with firewalls, SDN, and network routing.
Advanced knowledge of network technology and security principles.
Advanced knowledge of SSO, MDM, and system provisioning in Windows, Mac, and Linux systems.
Advanced knowledge in managing cloud IT services and security.
Strong knowledge of systems and networking, and the ability to effectively use computerised solutions.
Working knowledge of Windows, Linux, and Mac operating systems.
Solid knowledge of best practices in IT administration, system vulnerabilities, and security.
Ability to think critically, analyse root causes, diagnose problems, and provide solutions
Excellent written and verbal communication skills in English.
Ability to work independently and take end-to-end accountability for employee IT issues.
Should be flexible with work from office
Benefits
Annual Performance Bonus
Health and Life Insurance
IT Asset provided
5 days working
Paid leaves of 21 days (excluding 12 public holidays)
Team fun activities
Quarterly Team Outings
Annual company retreat - Our Operations team went to Goa in 2022 and Udaipur in 2023 and more TBC!
Highly talented, dependable co-workers in a global, multicultural organization
Our teams are small enough for you to be impactful
Our business is globally established and successful, offering stability and security to our Team Members
Our Mission
Our mission is to be an everyday entertainment platform for everyone
Our Operating Principles
1. Create Value for Users
2. Act in the Long-Term Interests of Sporty
3. Focus on Product Improvements & Innovation
4. Be Responsible
5. Preserve Integrity & Honesty
6. Respect Confidentiality & Privacy
7. Ensure Stability, Security & Scalability
8. Work Hard with Passion & Pride
Interview Process
30 min Aptitude Test
Remote video screening with our Talent Acquisition Team
Remote 90 min video interview loop with 3 x Team Members (30 mins each)
24-72 hour feedback loops throughout the process
Working at Sporty
The top-down mentality at Sporty is high performance-based, meaning we trust you to do your job with an emphasis on support to help you achieve, grow and de-block any issues when they're in your way.
Generally employees can choose their own hours, as long as they are collaborating and doing stand-ups etc. The emphasis is really on results.
As we are a highly structured and established company we are able to offer the security and support of a global business with the allure of a startup environment. Sporty is independently managed and financed, meaning we don’t have arbitrary shareholder or VC targets to cater to.
We literally build, spend and make decisions based on the ethos of building THE best platform of its kind. We are truly a tech company to the core and take excellent care of our Team Members.
Top Skills
Cloud It Services
Firewalls
Linux
macOS
Mdm
Network Routing
Sdn
Sso
Windows
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