Supports customer service and logistics operations through shipment verification, sorting, delivery coordination, returns and RTO processing, cash handling, and basic administrative computer work. The role maintains accurate records, coordinates with internal teams and external stakeholders, supports store or hub workflows, and helps resolve minor operational issues while ensuring timely and reliable service.
JR. EXECUTIVE
Summary
We are seeking a dedicated JR. EXECUTIVE to join our Customer Service team. In this pivotal role, the incumbent will serve as a cornerstone for our operational workflow, ensuring seamless execution of daily tasks while maintaining high standards of accuracy and efficiency. The position is critical for upholding the integrity of our delivery and support systems, requiring a proactive individual capable of managing diverse responsibilities ranging from shipment processing to financial transactions. This role offers an excellent opportunity to contribute to the smooth functioning of our logistics and customer interaction channels within a fast-paced environment.
Responsibilities
- Execute fundamental computer operations to support various administrative and operational functions.
- Maintain meticulous attention to detail during all processing activities to minimize errors.
- Provide essential operational support to ensure business continuity and team efficiency.
- Facilitate clear and effective communication and coordination between internal departments and external stakeholders.
- Manage delivery coordination activities to ensure timely and accurate service completion.
- Oversee daily activities within the store or hub, ensuring optimal workflow and organization.
- Conduct thorough verification and sorting of shipments to guarantee correct handling and routing.
- Process returns and RTO (Return to Origin) requests in accordance with company protocols.
- Handle cash transactions securely and accurately, adhering to all financial guidelines.
Requirements
Requirements:
- Minimum of 1 year of relevant work experience in a customer service or operational role.
- Proficiency in basic computer knowledge and software applications.
- Demonstrated ability to focus on details and maintain high accuracy in repetitive tasks.
- Strong aptitude for providing operational support and troubleshooting minor issues.
- Excellent communication and coordination skills to interact effectively with teams and clients.
- Experience or capability in managing delivery and store/hub operations.
- Familiarity with shipment verification, sorting procedures, and RTO/returns processing workflows.
- Competence in handling cash and managing financial records with integrity.
Similar Jobs
Fintech • Legal Tech • Software • Financial Services • Cybersecurity • Data Privacy
Provides fund administration, accounting, client service, NAV and fee calculations, investor allocations, reconciliations, payment processing, financial statement preparation, audit coordination, regulatory compliance, and process improvement for assigned client portfolios.
Top Skills:
GenevaInvestranMS Office
Fintech • Professional Services • Consulting • Energy • Financial Services • Cybersecurity • Generative AI
Business Analyst supporting payments and digital journey transformation in retail and global banking. Responsibilities include requirements elicitation, backlog management, Agile delivery, customer channel analysis, MVP prioritization, epic and user story creation, stakeholder collaboration, and full delivery lifecycle support. The role partners with business, technology, operations, risk, legal, compliance, UX, product owners, and solution architects across international markets.
Top Skills:
Browser Front-EndConfluenceJIRAMobile Banking Apps
Cloud • Information Technology • Internet of Things • Machine Learning • Software • Cybersecurity • Infrastructure as a Service (IaaS)
Oversee 24x7 incident management to minimize service disruption and restore services within SLA. Coordinate cross-functional teams, set up technical/management bridges, produce post-incident reports, maintain documentation repositories, support problem management, and follow Ericsson business continuity and handover procedures.
Top Skills:
EricollEricsson AccessEricsson BssEricsson CoreEricsson Service LayerEridocEtomGsmItilLteWcdmaWla
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
