Lead and own global IT infrastructure for India and UK operations: manage endpoints, MDM, Microsoft 365 identity and security, network and firewalls, SaaS integrations, incident response, compliance (ISO27001/SOC2/GDPR), automation (PowerShell/Python/Power Platform), vendor procurement, and collaborate with DevOps on CI/CD and cloud initiatives.
This role is for one of the Weekday's clients
Location: India (Remote) ·
Reporting to: UK Headquarters
Employment Type: Full-time ·
Experience Required: 10–18 years
Industry: Life Sciences Technology
About the Role
We are a rapidly expanding UK-based technology firm developing a cutting-edge regulatory compliance platform for the life sciences sector. As we grow internationally, we seek a proactive and strategic IT Infrastructure Lead to take ownership of and enhance our technology infrastructure — covering endpoint management, cloud systems, security, and compliance. This role demands high responsibility and is ideal for someone who excels in a lean, trust-driven environment.
Requirements
Responsibilities
- Take full ownership of the IT infrastructure, covering cloud environments, endpoint management, networking, and SaaS platforms for operations in India and the UK.
- Set up, administer, and support Windows and macOS systems, including device lifecycle management, provisioning, patching, and remote assistance across various locations.
- Manage Mobile Device Management (MDM) platforms such as Microsoft Intune and Jamf to enforce policies, handle remote provisioning, and ensure device compliance.
- Oversee the Microsoft 365 suite — Entra ID, Exchange Online, SharePoint, Teams — including responsibilities for identity governance, Conditional Access, and Privileged Identity Management (PIM).
- Develop and implement a Zero Trust security model incorporating MFA, SSO, endpoint security, and access control policies.
- Supervise and evaluate security posture using tools like Microsoft Defender Suite, Sentinel (SIEM), and vulnerability management solutions.
- Lead incident response, security monitoring, and IT risk management processes aligned with ISO 27001, SOC 2, and GDPR standards.
- Manage network infrastructure components such as SD-WAN, VPN, DNS, DHCP, and firewall configurations (Cisco, Palo Alto, Fortinet).
- Administer and optimize essential SaaS platforms related to HR, CRM, and productivity, including managing integrations and vendor relationships.
- Work closely with DevOps and engineering teams on CI/CD pipelines, cloud infrastructure, and IT automation initiatives.
- Drive automation efforts using PowerShell, Python, or Microsoft Power Platform to reduce manual tasks and enhance system reliability.
- Handle IT budgeting, vendor contracts, procurement, and asset management.
- Maintain IT policies, documentation, and audit readiness to comply with life sciences regulatory standards.
Core Skills & Technologies
- Endpoints & Devices: Windows, macOS, Intune, Jamf, device lifecycle management, remote provisioning.
- Cloud & Identity: Azure, Entra ID, Microsoft 365, Exchange Online, SharePoint, Conditional Access, PIM.
- Security: Microsoft Defender Suite, Sentinel, Zero Trust architecture, endpoint protection, incident response.
- Networking: SD-WAN, VPN, DNS, DHCP, firewalls from Cisco, Palo Alto, or Fortinet.
- Compliance: ISO 27001, SOC 2, GDPR — audit preparedness and policy documentation.
- Automation: PowerShell, Python, Power Platform, understanding of CI/CD, collaboration with DevOps teams.
Preferred Qualifications
- Experience with Microsoft Copilot and Microsoft 365 AI productivity tools.
- Familiarity with Azure Virtual Desktop or Virtual Desktop Infrastructure (VDI) solutions.
- Knowledge of IT Service Management platforms such as ServiceNow or Jira.
- Background working in SaaS product companies or startup environments.
- Understanding of GxP and life sciences IT compliance requirements.
Certifications We Value
AZ-104 · AZ-500 · MS-102 · SC-300 · CompTIA Security+ · ISO 27001 Lead Implementer
What We Expect From You
- A proactive individual who can operate independently with minimal supervision within a lean, international team.
- Excellent communication skills, comfortable collaborating across time zones with UK-based colleagues and stakeholders.
- Ability to handle daily IT operational challenges hands-on while also contributing strategically to the infrastructure roadmap.
- A strong sense of ownership, treating the company’s systems with personal responsibility and care.
Microsoft 365
Microsoft SharePoint
Entra ID
Desirable SkillsIT Manager
IT Infrastructure Lead
IT Head
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