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Rockwell Automation

IBE Analyst

Reposted 6 Days Ago
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In-Office
New Delhi, Delhi, IND
Mid level
In-Office
New Delhi, Delhi, IND
Mid level
The IBE Analyst will execute administrative and operational tasks, support customer order processes, collaborate with stakeholders, and maintain data for projects and reports.
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Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

IBE Analyst & Project Coordinator

Noida /Pune-India

IBE – Data Analysis & Reporting

An IBE is a site-delivered service that provides actionable intelligence to help our customers make data-driven decisions regarding the support and obsolescence management of their installed base assets.

Your Responsibilities:

Principal duties and responsibilities for Services:

  1. Drive Process Assignments in compliance with established SOPs and guidelines. Performs a wide variety of administrative/operational duties for assigned and associated team(s) & function(s) globally.

  1. Responsible for collating enabling data to process assigned tasks in coordination with associated partners under minimal supervision and ensuring all relevant policies & procedures compliance.

  1. Understand business to provide excellent services with high quality compliance. Demonstrate strong teamwork, acceptance to feedback, partnering PNLs with associated teams & continuously evolving to achieve excellence.

  1. Work with on-shore & off-shore/regional & local partners to ensure compliance & smooth processing of the tasks/transactions/projects/assignments/deliverables assigned.
  2. Reporting to Team Lead

  1. Ownership & accountability for all assignments/projects/transactions in terms of ensuring KPIs and Productivity Metrices of associated function/sub-function.

  1. Consistently adapt operational methodologies and introduce innovations, global initiatives, and expert methods, to drive the business forward.

  1. Willingness to collaborate with the team manager as and when requested, for additional assignments

  1. Proactively acknowledge and address assigned queries/root cause analysis/mitigation or optimization plans.

  1. Recording and documenting all critical and important communications/initiatives/savings to optimize deliveries.

  1. Flexible and motivated to fit in dynamic and growing professional environment.

The Essentials - You Will Have:

  • Committed to work in Integrity, Diversity & Inclusion environment
  • Pursue Excellence by owe everything we do and willing to compare to best alternatives
  • Speedy decision making
  • Possess steady stream of fresh ideas

The Preferred - You Might Also Have:

Key Skills for IBE Analyst & Project Coordinator

End-to-end Project (Ops) Management), Problem Solving, Analytics & Optimization Techniques

Contract Services Agreement

Understanding of Contract Management & SAP

Stakeholder Management & Professional Communication, MS-Office (Intermediate Level)

Stakeholder Management & Professional Communication

Knowledge on Invoice/Credits

Dashboard & Ops Management

SAP - MM, CRM Management

Document Verification/Audit

MySQL & Data Mining (Intermediate Level)

Commercial & Proposal Knowledge

Key Skills for Procurement

Key Skills for Project Admin

Key Skills for Proposal Admin

Purchasing in Supply Chain, Sourcing & Vendor Negotiation

SAP - MM, CRM, MS-Office, SCM

Process Optimization

Commercial Terms - Payment Terms, Delivery Terms, Quotations, Vendor Sourcing

Professional Communication

Understanding of RFQ, proposals, Renewals, MS-Office

SAP - MM, Pricing Records, Source List

Project Management & Optimization

Education & Experience:

  1. Bachelor's Degree in Science/Commerce/Business Administration with minimum of 3-5 years of relevant experience in Data/Business/Supply Chain/Backend Operations.

  1. Should or can handle Global projects and engage regional partners/associated end customers remotely.

  1. Flexible to work in Global Time Zones in accordance with the function/process need to deliver/support on delegated assignments.

  1. Should have or can work in Data/Business/Supply Chain/Backend Operations with professional working exposure of Data Analysis & Reporting/Project Management.

  1. Good to have Lean Six Sigma Certifications/Quality & Audit Certifications/MIS Certification.

What We Offer:

Our benefits package includes …

  • Comprehensive mindfulness programs with a premium membership to Calm
  • Volunteer Paid Time off available after 6 months of employment for eligible employees ((REMOVE BULLET FOR MANUFACTURING ROLES))
  • Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
  • Employee Assistance Program
  • Personalized wellbeing programs through our OnTrack program
  • On-demand digital course library for professional development

... and other local benefits!

At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

#LI-Hybrid or #LI- DS1

Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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