Design, deliver, and manage HR and soft-skills training (in-person and virtual); conduct Training Needs Analysis; develop L&D strategy and content; manage LMS and training operations; evaluate program impact (Kirkpatrick), analyze metrics, report to senior management; provide one-on-one coaching and mentoring.
Position Summary
We are looking for a highly experienced and certified HR Manager with a profound expertise in HR and Soft Skills training. The ideal candidate will be a strategic thinker with over a decade of experience in designing, delivering, and managing comprehensive training programs in both in-person and virtual formats. This role is pivotal in developing our internal talent as well as clients and ensuring our training methodologies remain at the forefront of the industry.
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Key Responsibilities
1. Training Delivery & Facilitation:
• Design, develop, and deliver high-impact training modules on a wide range of HR topics and essential Soft Skills (e.g., Leadership, Communication, Team Building, Negotiation, Customer Service, Presentation Skills etc).
• Facilitate engaging and effective training sessions for diverse audiences, including clients & corporates, employees at all levels, academic faculty, leadership teams.
• Masterfully utilize both in-person and virtual training platforms (e.g., Zoom Meeting, Zoho Meeting, LMS integrations) to ensure an interactive and impactful learning experience.
2. Program Design & Strategy:
• Conduct training for clients/ corporates using Blue Ocean’s proprietary HR certification courses.
• Conduct thorough Training Needs Analysis (TNA) to identify skill gaps and development opportunities across the organization.
• Develop a strategic L&D roadmap aligned with the company's business objectives and academic goals.
• Create and curate training content, participant workbooks, presentations, e-learning modules, and quick reference guides.
3. L&D Operations & Management:
• Manage the end-to-end training cycle, from scheduling to delivery and post-training evaluation.
• Leverage Learning Management System (LMS) features to track participation, progress, and program effectiveness.
4. Evaluation & Impact Analysis:
• Develop and implement robust evaluation frameworks (e.g., Kirkpatrick Model) to measure the effectiveness and ROI of training programs.
• Analyze feedback and performance metrics to continuously refine and improve training content and delivery methods.
• Prepare and present detailed reports on training activities, outcomes, and strategic recommendations to senior management.
5. Coaching & Mentoring:
• Provide one-on-one coaching and mentoring to managers and high-potential employees to support their professional development.
Requirements
Education:
Master’s degree in Human Resources or Organizational Psychology, or a related field is mandatory.
Certification:
Active professional certification in at least one of the following:
o SHRM-SCP or SHRM-CP (Society for Human Resource Management)
o SPHRi or PHRi (HRCI - Global Credentials)
o CIPD (Chartered Institute of Personnel and Development)
Experience:
o A minimum of 10 years of proven experience specifically in HR and Soft Skills training.
o Demonstrated expertise in facilitating training through both in-person and virtual modes.
o Preferred: Prior experience within the training & development industry, consulting firms, or the academic/education sector (e.g., corporate universities, management institutes).
Essential Skills & Competencies:
• Exceptional Presentation & Facilitation Skills: Ability to command a room (physical and virtual) and engage audiences dynamically.
• Subject Matter Expertise: Deep knowledge of HR principles, practices, and current industry trends, coupled with expert-level soft skills training capability.
• Technological Proficiency: High comfort level with virtual training technology, LMS, MS Office Suite, and content creation tools.
• Strategic Mindset: Ability to think strategically and translate business needs into effective learning solutions.
• Communication Skills: Outstanding verbal and written communication skills, with the ability to articulate complex concepts clearly.
• Interpersonal Skills: High emotional intelligence, empathy, and the ability to build rapport quickly with diverse groups.
• Analytical Abilities: Strong data analysis skills to measure training effectiveness and make data-driven decisions.
Benefits
What We Offer
• A competitive compensation package commensurate with experience.
• An opportunity to lead and shape the L&D function in the World’s Number One Training Organisation & the only Super Brand in the Training Industry.
• A dynamic and intellectually stimulating work environment.
• Professional development and growth opportunities.
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