Banking is being reimagined—and customers expect every interaction to be easy, personal, and instant.
We are building a universal banking assistant that millions of U.S. consumers can use to transact across all financial institutions and, over time, autonomously drive their financial goals. Powered by our proprietary BankGPT platform, this assistant is positioned to displace age-old legacy systems within financial institutions and own the end-to-end CX stack, unlocking a $200B opportunity and potentially replacing multiple publicly traded companies.
Ultimately, our mission is to drive financial well-being for millions of consumers.
With over two-thirds of Americans living paycheck to paycheck, 50% holding less than $500 in savings, and only 17% financially literate, we aim to put financial well-being on autopilot to help solve this problem.
People Operations & HR Business Partner
Location: Bengaluru
Work Model: 5 days/week in office
We are looking for a hands-on HR Manager to own day-to-day People Operations for our Bengaluru team while also acting as a trusted HR partner to managers and employees.
This is not a pure HRBP role and not a process-only HR Ops role. The right person should be comfortable doing both:
- running HR operations independently, and
- partnering with managers and employees on people-related matters.
This role requires someone who is highly execution-oriented, detail-focused, practical, and comfortable operating in a lean startup environment.
You will be the primary HR point of contact for the Bengaluru office and will play a key role in building scalable people processes while maintaining a strong employee experience.
What You’ll OwnPeople Operations & Employee Lifecycle- End-to-end onboarding and offboarding
- Employee documentation and HR records
- Payroll inputs and payroll coordination
- Leave, attendance, and HRMS data management
- Background verification coordination
- F&F coordination
- HR letters, policies, and employee communication
- Vendor coordination where required
- Maintain accurate and audit-ready employee records
- Support HR compliance and policy execution
- Partner with Finance, Legal, IT, and external vendors
- Improve operational efficiency and process hygiene
- Build simple and scalable HR workflows and SOPs
- Ensure consistency in employee lifecycle processes
- Support managers and employees on day-to-day people matters
- Handle employee concerns and escalations with maturity and confidentiality
- Support performance conversations and team effectiveness
- Drive employee engagement and retention initiatives
- Partner with leadership during organizational or process changes
- Help create a high-accountability and high-performance culture
- Support performance review and feedback cycles
- Assist with manager enablement and employee development initiatives
- Support learning and development programs where needed
- Help strengthen employee experience and engagement across teams
- 8–12 years of HR experience preferred
- Strong experience in HR Operations, People Operations, HR Generalist, or HRBP + Ops roles
- Hands-on ownership of employee lifecycle processes
- Experience handling payroll inputs, onboarding, offboarding, F&F, HR documentation, and HRMS systems
- Strong operational discipline and attention to detail
- Ability to independently manage HR operations without heavy support structures
- Strong communication, judgment, and stakeholder management skills
- Comfortable operating in ambiguity and fast-changing environments
- Experience in startups, SaaS, fintech, AI, product, or technology companies
- Experience supporting engineering, product, or global teams
- Experience working with India and US stakeholders
- Exposure to performance management, engagement, or learning initiatives
- Experience with HR systems, automation, analytics, or process improvement
- Exposure to audits, compliance documentation, or organizational change management
- HR operations run smoothly, accurately, and independently
- Employees and managers have a reliable HR partner on the ground
- Onboarding, payroll coordination, documentation, and employee lifecycle processes are clean and efficient
- HR processes become more scalable without becoming bureaucratic
- Employee concerns and sensitive situations are handled with maturity and sound judgment
- Managers receive practical support on people-related matters
- The India office develops strong operational and cultural foundations as the company scales
- enjoys being hands-on
- likes building structure and improving processes
- is comfortable operating independently
- can balance empathy with business judgment
- enjoys solving operational and people challenges
- thrives in fast-moving startup environments
- wants only a strategic HRBP role
- prefers large support teams and mature corporate structures
- is uncomfortable handling operational HR work directly
- wants a narrowly scoped specialist role
- prefers highly process-heavy environments with limited ambiguity
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.
