Search the 13 jobs at Interface AI

Design, Implement and Maintain features, workflows, and API across Interface’s conversational AI Platform, Products, and Partner Integrations. Participate in Design and Development of new features in the product. Work in a high-paced dynamic environment with broad-level requirements and deadlines. Excellent team orientation, communication skills, and ability to work without supervision.

As a Support Manager at Interface.ai, you will be responsible for managing the customer support department's day-to-day functions, responding to escalated customer support issues, implementing customer support processes, overseeing training efforts, and more. The company is a leading Conversational AI SaaS provider in the financial services industry.

As a Technical Program Manager at Interface.ai, responsible for developing and managing project plans, performing risk and change management, coordinating tasks, leading project execution, and resolving issues throughout the project life cycle. Must possess strong customer-facing skills and a technical background with architecture experience.

Lead a team of Backend, Front end, and QA engineers in developing conversational AI products. Collaborate with product managers, designers, and other stakeholders to define technical requirements and ensure timely delivery of high-quality products. Provide technical guidance, mentorship, and manage recruitment/hiring. Stay updated with the latest technologies in conversational AI and ensure team adherence to engineering standards. Collaborate with other technical teams for integration.

The Senior Support Manager at Interface.ai is responsible for leading and managing the global support operations for the product portfolio. This role involves developing and executing strategies to enhance customer satisfaction, managing a global support team, collaborating with other departments, analyzing support metrics, ensuring high-quality support services, and staying updated on industry trends.

As a Product Analyst at Interface.ai, you will be responsible for collecting and analyzing data, conducting A/B testing, and providing actionable insights to drive product improvements. You will collaborate with cross-functional teams to optimize product features and functionalities.

Define product requirements, communicate product vision, conduct competitor and market analysis, prioritize product rollout, improve consumer traffic metrics, collaborate with Engineering team, work with Marketing and Sales teams to implement product changes.

Responsible for designing, building, and optimizing automation systems for web and data infrastructure platforms. Maintaining build systems, scripting, and working with cloud services like AWS. Setting up infrastructure from scratch, ensuring high availability, scalability, and disaster recovery. Developing and automating tasks for infrastructure resilience and efficiency. Strong experience with Kubernetes and Helm.

Responsible for managing all aspects of Accounting, Payroll, Audit, Taxation, and Compliance operations for India and US Entities. Includes handling General Ledger Accounting, financial statements, statutory compliance, procurement, revenue analysis, payroll processing, audit management, taxation payments and filings, and stakeholder collaboration.

Design, Implement, and Maintain features, workflows, and API across Interface’s conversational AI Platform, Products, and Partner Integrations. Collaborate with a team of professionals in a fast-paced dynamic environment. Must have hands-on experience in Node.js, Relational DBs, and working knowledge of data structures and algorithms.

Seeking an Engineering Manager - Implementation to drive strategy making and development work, scoping key options, creating implementation plans, and fostering transparency. Responsibilities include planning and executing strategies, researching technical designs, talent development, providing team direction, backlog prioritization, hiring, and collaborating with cross-functional teams. Requires 11-15 years of commercial application development experience utilizing J2EE, experience in SAAS product delivery, cloud environment exposure, NodeJS proficiency, and agile methodology expertise.

As a QA Engineer III at Interface.ai, you will be responsible for building test strategies, planning, and execution. Collaborate with different teams and stakeholders to ensure quality engineering and automation testing. Strong understanding of testing methodologies, system architecture, and experience with Java, Rest Assured, Selenium, and TestNG are essential for this role.

Interface.ai, a leading Conversational AI SaaS company, is looking for a Manager - Human Resources to champion talent enablement, learning & development, and business partnering. Responsibilities include people consulting, talent transformation, learning & development, performance management, and compliance with labor laws. Join a fast-growing company focused on empowering financial institutions and achieving financial wellness for customers.