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Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!
Job Description
Global Business Senior Analyst – Information Access
Location: Noida, India
As a Global Business Senior Analyst, you will manage access and security for team members across multiple tools, reports, and platforms. You will implement efficient processes and provide technical support to salespeople and other partners throughout the company.
You will report to the Manager and follow a hybrid working schedule in Noida, India.
Your Responsibilities:
- Collaborate across the organisation: Act as the first contact for all requests, and projects relating to security, visibility, and access to multiple platforms and reports.
- Communication: Communicate technical information in a concise, efficient way to multiple levels of management
- Provide support across several platforms and technology: Understand the technical aspects of our systems to provide subject matter expertise in projects
- Continuous Improvement: Provide solutions that demonstrate a clear understanding of the business need
- Ad Hoc Support: Troubleshoot across multiple business systems to resolve issues that may improve business processes
The Essentials - You Will Have:
- Bachelor's degree in engineering, Business, or a related field.
- 3+ years of experience working with a variety of team members from multiple regions and backgrounds
- Adopt new technologies
- 3+ years of experience with IdentifyIQ
- Experience providing customer-focused support in a sales or IT environment
- Experience with a variety of business systems and tools, including:
- Power BI
- SAP
- Microsoft Dynamics
- IdentityIQ
The Preferred - You Might Also Have:
- 3+ years of experience working with salespeople and commercial operations.
- Familiarity with Project Management, Lean Six Sigma, and Jira.
What We Offer:
Our benefits package includes …
- Comprehensive mindfulness programmes with a premium membership to Calm
- Volunteer Paid Time off available after 6 months of employment for eligible employees
- Company volunteer and donation matching programme – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation.
- Employee Assistance Program
- Personalised wellbeing programmes through our OnTrack programme
- On-demand digital course library for professional development
... and other local benefits!
At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.
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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.
