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EXL

Executive

Posted 3 Days Ago
Be an Early Applicant
Remote
Hiring Remotely in India
Entry level
Remote
Hiring Remotely in India
Entry level
Support the UK team by planning, coordinating, and administering training activities. Manage course bookings, maintain records in Competency Cloud, issue joining instructions and certifications, handle onboarding/offboarding, liaise with training providers, control costs and purchase orders, and meet SLAs using tools like Freshdesk. Analyse training data with Power BI and ensure accurate, timely record-keeping.
The summary above was generated by AI

Minimum Requirements:

  • Candidate should at least be a graduate.
  • Candidate should be conversationally fluent in English and be able to read and write clearly and concisely.
  • Preference will be given to candidates with experience in training identification, assignment, and coordination.

Desired Skills and Knowledge

  • Desired if candidate has an experience in training coordination role, ideally within construction, civils, or multi-utility sectors.
  • Proven ability to manage multiple training events efficiently and with attention to detail.
  • Excellent organisational skills with the ability to juggle multiple priorities.
  • Experience using learning management systems, particularly Competency Cloud.
  • Capable of managing your own workload and meeting SLAs (e.g., via Freshdesk).
  • Confident in interpreting and analysing data (e.g., using Power BI).
  • Excellent verbal and written communication skills with a strong command of the English language.

 

Training Coordinator – Key Responsibilities

As a Training Coordinator, you will play a vital role in supporting our UK-based team by ensuring the smooth planning, coordination, and administration of training activities. Your responsibilities will include:

  • Relationship Building: Foster strong, trust-based relationships with the UK team. Be proactive in seeking guidance and support when needed.
  • Training Coordination: Plan and coordinate training courses and events, ensuring accurate records are maintained in Competency Cloud. Issue joining instructions to delegates in advance of each course.
  • Commercial Awareness: Select appropriate training providers that offer the best value for money, ensuring alignment with our list of Approved Training Providers.
  • Stakeholder Engagement: Liaise with both internal and external training providers to ensure a seamless experience for all delegates.
  • Record Management: Maintain, update, and archive training records in a timely and accurate manner, in line with our SLAs.
  • Attendance & Certification: Proactively track training attendance, issue certifications as required, and manage purchase orders, including amendments and receipting requests.
  • Onboarding Support: Ensure new starters are added to Competency Cloud in line with SLAs. Record correct trade information, assign relevant e-learning, and provide system access.
  • Offboarding & Cost Control: Archive leavers from Competency Cloud, review existing bookings, and cancel or reassign delegates where appropriate to minimise costs.
Responsibilities

Minimum Requirements:

  • Candidate should at least be a graduate.
  • Candidate should be conversationally fluent in English and be able to read and write clearly and concisely.
  • Preference will be given to candidates with experience in training identification, assignment, and coordination.

Desired Skills and Knowledge

  • Desired if candidate has an experience in training coordination role, ideally within construction, civils, or multi-utility sectors.
  • Proven ability to manage multiple training events efficiently and with attention to detail.
  • Excellent organisational skills with the ability to juggle multiple priorities.
  • Experience using learning management systems, particularly Competency Cloud.
  • Capable of managing your own workload and meeting SLAs (e.g., via Freshdesk).
  • Confident in interpreting and analysing data (e.g., using Power BI).
  • Excellent verbal and written communication skills with a strong command of the English language.

 

Training Coordinator – Key Responsibilities

As a Training Coordinator, you will play a vital role in supporting our UK-based team by ensuring the smooth planning, coordination, and administration of training activities. Your responsibilities will include:

  • Relationship Building: Foster strong, trust-based relationships with the UK team. Be proactive in seeking guidance and support when needed.
  • Training Coordination: Plan and coordinate training courses and events, ensuring accurate records are maintained in Competency Cloud. Issue joining instructions to delegates in advance of each course.
  • Commercial Awareness: Select appropriate training providers that offer the best value for money, ensuring alignment with our list of Approved Training Providers.
  • Stakeholder Engagement: Liaise with both internal and external training providers to ensure a seamless experience for all delegates.
  • Record Management: Maintain, update, and archive training records in a timely and accurate manner, in line with our SLAs.
  • Attendance & Certification: Proactively track training attendance, issue certifications as required, and manage purchase orders, including amendments and receipting requests.
  • Onboarding Support: Ensure new starters are added to Competency Cloud in line with SLAs. Record correct trade information, assign relevant e-learning, and provide system access.
  • Offboarding & Cost Control: Archive leavers from Competency Cloud, review existing bookings, and cancel or reassign delegates where appropriate to minimise costs.
Qualifications

Minimum Requirements:

  • Candidate should at least be a graduate.
  • Candidate should be conversationally fluent in English and be able to read and write clearly and concisely.
  • Preference will be given to candidates with experience in training identification, assignment, and coordination.

EXL Faridabad, Haryana, IND Office

Faridabad, India

EXL Ghāziābād, Uttar Pradesh, IND Office

Ghāziābād, India

EXL Greater Noida, Uttar Pradesh, IND Office

Greater Noida, India

EXL Gurugram, Haryana, IND Office

Gurugram, India

EXL New Delhi, Delhi, IND Office

New Delhi, India

EXL Noida, Uttar Pradesh, IND Office

Noida, India

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