Design, implement and customize ServiceNow ESM solutions (ITSM and related modules). Develop ServiceNow server/client scripting, portals and widgets, REST/SOAP integrations, MID Server setup, Discovery, Service Mapping, Event Management, Orchestration, Flow Designer and Integration Hub, LDAP/AD/SSO, custom apps, and advise on best practices and performance analytics.
Must Have Experience · Experienced in implementation of ITSM solution using industry best practices · Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD) · Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound · Good experience of Service Portal and widget creation · Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation · Knowledge of Authentication via Auth 2.0, certificates and Mid Server · Implemented ServiceNow project in Domain separated instance · Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. · Good knowledge of MID Server installation and management · Experience of custom applications development · Experience of LDAP/Active Directory/SSO implementation · Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation Good to have Experience · X` · Experience in working on Performance Analytics · Design and modification of ServiceNow Service Portal. · Review existing set up and provide best practice recommendations in line with the OEM · Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. · Experience with HTML coding and Jelly script strongly preferred
Hexaware Technologies Noida, Uttar Pradesh, IND Office
1st Floor, Building No.7, M/s. Seaview Developers Pvt. Ltd., IT/ITES SEZ, Plot No. 20 & 21, Sector - 135, Noida, Noida, India, 201 304
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