Design and implement ServiceNow ESM solutions using industry best practices. Build custom applications, Service Portal widgets, and server/client scripting. Implement integrations (REST/SOAP), MID Server, Discovery, Service Mapping, Event Management, Orchestration, authentication (OAuth2, certs, SSO/LDAP), and domain-separated instances. Provide architecture, deployment, and best-practice guidance.
Must Have Experience · Experienced in implementation of ITSM solution using industry best practices · Experienced of implementing ITSM + (one of ITOM, ITBM, GRC, CSM, HRSD) · Hands-on development experience of ServiceNow scripting like Business Rule, Script include, Fix scripts workflows, UI Action, UI Policy, Client scripts, Email Inbound · Good experience of Service Portal and widget creation · Very good experience of REST and SOAP based integration, scripted REST and SOAP API creation · Knowledge of Authentication via Auth 2.0, certificates and Mid Server · Implemented ServiceNow project in Domain separated instance · Experienced in implementation on ServiceNow Discovery, Service Mapping, Event Mgmt and Orchestration use cases. · Good knowledge of MID Server installation and management · Experience of custom applications development · Experience of LDAP/Active Directory/SSO implementation · Knowledge of Flow Designer, Integration Hub and Orchestration use case implementation Good to have Experience · X` · Experience in working on Performance Analytics · Design and modification of ServiceNow Service Portal. · Review existing set up and provide best practice recommendations in line with the OEM · Excellent knowledge of ServiceNow Best Practices and ongoing knowledge of latest ServiceNow features. · Experience with HTML coding and Jelly script strongly preferred
Hexaware Technologies Noida, Uttar Pradesh, IND Office
1st Floor, Building No.7, M/s. Seaview Developers Pvt. Ltd., IT/ITES SEZ, Plot No. 20 & 21, Sector - 135, Noida, Noida, India, 201 304
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What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
