Manage guests, upsell products and services, resolve complaints, deliver food and beverage orders efficiently and safely, and maintain inventory. The role requires strong communication, customer orientation, positive attitude, hospitality standards familiarity, grooming, teamwork, initiative, and a hospitality qualification with 1–2 years of experience in five-star hotels.
OB OVERVIEW: -
- Guest Management.
- Up-selling of products & services.
- Handling Guest Complaints.
- Efficient & safe delivery of F&B orders.
- Inventory Management
RequirementsRequirements
PROFESSIONAL QUALIFICATION: -
Graduate/Post-Graduate/Diploma/BHM in hospitality or any other relevant/related field with 1-2 years of Minimum experience in 5 Star Hotels.
REQUIRED SKILLSETS: -
- Excellent Communication Skills
- Customer Oriented
- Positive Attitude
- Familiarity with Hospitality Industry Standards.
- Eager to learn.
- Personal grooming and etiquette
- Team work
- Initiative
Note: Job responsibilities are subject to change by the employer as the company needs and requirements of the job change.
Benefits
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