Manage lounge guests, promote products and services, resolve complaints, deliver food and beverage orders safely and efficiently, and manage inventory. The role requires hospitality education or a related qualification, English proficiency, customer orientation, positive attitude, knowledge of hospitality standards, grooming and etiquette, teamwork, initiative, and willingness to learn.
JOB OVERVIEW: -
- Guest Management.
- Up-selling of products & services.
- Handling Guest Complaints.
- Efficient & safe delivery of F&B orders.
- Inventory Management
PROFESSIONAL QUALIFICATION: -
BHM/Post Graduate in hospitality or any other relevant/related field.
REQUIRED SKILLSETS: -
- Proficient in English
- Customer Oriented
- Positive Attitude
- Familiarity with Hospitality Industry Standards.
- Eager to learn.
- Personal grooming and etiquette
- Team work
- Initiative
Note: Job responsibilities are subject to change by the employer as the company needs and requirements of the job change.
Benefits https://encalmit-my.sharepoint.com/:v:/g/personal/vrinda_jain_encalm_com/EUBDXxxBBvlPjc3E8S03dJEBpnAyLOreU05H7fO_yP9gUw?e=XXuUNf&nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHA
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