Welcomes and assists travelers, reviews arrival lists, performs guest check-in and check-out, escorts guests to boarding gates, and handles grievances. The role requires hospitality or travel-related education, English proficiency, customer orientation, positive attitude, grooming and etiquette, teamwork, initiative, and familiarity with hospitality standards.
JOB OVERVIEW: -
Welcome & Service Assistance to Travellers.
Review Arrival list to welcome guests.
Check-in & Check-out procedures.
Escorting guests to boarding gates.
Guest Grievance Handling.
PROFESSIONAL QUALIFICATION: -
•Graduation or Diploma in hospitality/travel & tourism/ aviation or any other relevant/related field.
REQUIRED SKILLSETS: -
Proficient in English
Customer Oriented
Positive Attitude
Familiarity with Hospitality Industry Standards.
Eager to learn.
Personal grooming and etiquette
Team work
Initiative
Note: Job responsibilities are subject to change by the employer as the company needs and requirements of the job change.
https://encalmit-my.sharepoint.com/:v:/g/personal/vrinda_jain_encalm_com/EUBDXxxBBvlPjc3E8S03dJEBpnAyLOreU05H7fO_yP9gUw?e=XXuUNf&nav=eyJyZWZlcnJhbEluZm8iOnsicmVmZXJyYWxBcHAiOiJTdHJlYW1XZWJBcHAiLCJyZWZlcnJhbFZpZXciOiJTaGFyZURpYWxvZy1MaW5rIiwicmVmZXJyYWxBcHBQbGF0Zm9ybSI6IldlYiIsInJlZmVycmFsTW9kZSI6InZpZXcifX0=
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