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Easebuzz- AVP/ VP (SME)

Posted 2 Days Ago
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In-Office
Delhi, Connaught Place, New Delhi, Delhi, IND
Expert/Leader
In-Office
Delhi, Connaught Place, New Delhi, Delhi, IND
Expert/Leader
Lead end-to-end SME/Retail business strategy focused on scalable acquisition, engagement, and monetization. Build and manage partnerships (Shopify, Zoho, Wix, BigCommerce, IndiaMART, ERP partners), drive sales and product penetration, collaborate with Product/Marketing/Tech, and feed customer insights into product. Develop GTM strategies to improve conversion, retention, and ARPU, and pursue enterprise/bank partnerships to expand distribution.
The summary above was generated by AI

Experience: Atleast 12 years of experience in driving sales (Note: Relevant Payments/Fintech

experience will be preferred)

Work Location: Delhi


Job Description:

● Define and lead the end-to-end business strategy for the SME/Retail segment focused on scalable and low-cost acquisition, engagement, and monetization.

● Build and manage strategic partnerships with platforms like Zoho, Wix, BigCommerce, Shopify, etc., as well as key players like YourStory, IndiaMART, and relevant ERP and developer partners.

● Develop innovative GTM strategies to drive customer conversion, improve retention, and increase ARPU through value-added SaaS offerings.

● Driving the sales on the leads and base provided by the marketing/ sales team

● Collaborate closely with Product, Marketing, Sales, and Tech teams to drive initiatives that improve the experience and performance of the SME customer segment.

● Driving product penetration in the existing base of the company

● Entering partnership with other enterprises/ banks wherever there is a possibility to offer our solutions to the userbase of the prospect

● Maintaining strong relationship in the ecosystem and act swiftly in case business opportunity arises

● Taking feedback from the customers and feeding that back to the product and other respective teams for product upgrade

What we are looking for

- Strive to deliver Client Satisfaction.

- Ensured that the account plan aligned with client objectives and interests in order to exceed the client’s expectations.

- Achieve Financial Results Managed financial aspects of account to ensure the plan is met or exceeded in both growth and profitability

- Addressed client needs and builds financial plans while striving to outperform and exceed prior profitability and revenues.

Desired Profile:

- 12+ years of experience, with a strong background in building or scaling SME-focused businesses. Prior roles in companies such as Shopify, Zoho, Wix, BigCommerce, Razorpay, or similar platforms are highly desirable

- Candidate with sales experience coupled with solutioning mindset

- Prior experience of driving business vertical will be a plus

- Excellent verbal + written skills to effectively communicate with various stakeholders

- Fuelled by a passion to succeed and never say die attitude


Job Functions

Sales

● Business Development Industry

● Information Technology & Services

Employment Type

Full-time

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