Director Platform Operations

Would you like to work on one of the world's most highly distributed computing platform?

Would you like creating change at a leading technology organization?

Join our Platform Operations Team

The Platform Operations team monitors and responds to operational events across Akamai's globally distributed platform. The team is responsible for ensuring the availability and reliability of the infrastructure that power Akamai's products. Operational excellence and change safety are at the core of everything we do, enabling us to deliver an exceptional product experience.

Partner with the best

As a Director, Platform Operations, you will lead a globally distributed team of talented engineers. You will partner closely with Engineering, Networks and other cross-functional teams to drive rapid incident response and minimize service impact. You will also lead strategic initiatives to enhance operational excellence and strengthen change safety. These efforts will reduce operational toil and improve reliability of Akamai's platform.

As a Director Platform Operations you will be responsible for:

• Leading global Platform Operations teams supporting Akamai's distributed cloud infrastructure and services.
• Defining the strategic vision and roadmap for enhancing operational capabilities.
• Driving process optimization, operational excellence, and continuous improvement across global operations.
• Leading global programs and cross-functional initiatives that enhance platform availability and reliability.
• Championing AI, automation, and innovation to improve efficiency and operational effectiveness.
• Championing AI, automation, and tooling initiatives that enhance efficiency, scalability, and service reliability.
• Applying systems thinking to scale operations, manage risks, and support business objectives.

Do what you love

To be successful in this role you will:

• Have 12+ years of experience in managing large scale operations and infrastructure.
• Have hands-on experience in developing tools and automation using Python and AI models to improve operational efficiency.
• Have experience leading global teams supporting mission-critical platforms in a 24x7environment.
• Demonstrate expertise in Linux, distributed systems & cloud infrastructure.
• Possess executive communication, stakeholder management, and data-driven decision-making skills.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.