Manage and configure Salesforce Sales and Service Clouds: backups, patches, CPQ account tasks, integrations (Outlook, HubSpot), data uploads, security, reports/dashboards, production support, impact analysis, and user training.
"1. Hands on experience in Sales Cloud 2. Hands on experience in Configurations of Sales, Service setups 2. Backup SF Data Weekly and Monthly 3. Salesforce patches (3 times a year). Impact analysis and testing on the updates 4. Review & Creation of Salesforce design and entity models & Configuration 5. CPQ - account creation, deletion, Access 6. Assess the impacts on technical design because of the changes in functional requirements 7. Perform Production support , Incident management, Service Request, Enhancements configurations for salesforce application 9. Train business users on Salesforce process flow 11. Integration support for outlook, Hubspot and others 13. Salesforce Certifications in Admin, Admin+, Platform is a must 14. Data upload using data loader, import wizard 16 Drive Solution using Configuration, lightning flows, Lead Management, Opportunity management 17. Experience of working in Support, Managed services projects 19 Configuring new Reports dashboards 20 Configure security with profiles, roles and Single Sign on"
Hexaware Technologies Noida, Uttar Pradesh, IND Office
1st Floor, Building No.7, M/s. Seaview Developers Pvt. Ltd., IT/ITES SEZ, Plot No. 20 & 21, Sector - 135, Noida, Noida, India, 201 304
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