Microsoft Industry Solutions is a global organization hosting over 7,000 strategic sellers, industry and security experts, elite engineers, world-class data scientists and architects, consultants, and delivery specialists. Together with our partners, we help Microsoft’s most strategic customers worldwide to address their specific challenges and provide comprehensive and industry-specific solutions that meet their unique needs. Our organization is at the forefront of innovation, driving value across the entirety of the customers’ digital and AI transformation journey through repeatable and customized cutting-edge solutions powered by Microsoft Cloud and AI.
We take pride in embodying Microsoft's mission of empowerment, promoting a growth mindset, inspiring excellence, and fostering a culture of inclusivity where everyone is encouraged to share their unique perspectives and be their authentic selves. By joining our team, you will have the opportunity to contribute to global Microsoft consulting projects. We are looking for project managers with a passion for operational excellence to drive our cloud consumption goals and maximize our customers’ digital transformation outcomes.
The PMO Project Manager will be part of the Business Excellence - Operations organization. They will be aligned and accountable to an ISD (Industry Solutions Delivery) Area Project Manager supporting the project delivery lifecycle for the ISD engagements within the Area. The role will support the delivery management roles delivering engagements to our customers, helping maximize their customer facing time by providing direct support and coordination. The PMO Project Manager will be involved in delivery management aspects such as methodologies, tools, processes, financials, staffing, and operations towards ensuring the engagements are set up for success and flawless/agile execution. The role will also provide ongoing delivery management/operational support for multiple engagements.
Are you ready to join us and create the future? Come as you are, do what you love—start your journey with us today!
Responsibilities
Work with the Area Project Manager to deliver engagements within an assigned Area.
Responsible for endtoend project financials, drive key performance metrics, proactively manage risks and issues with financials—including recovery actions—and ensure strong quality and changes required throughout delivery
Responsible for improving process adherence, project hygiene, timely reporting, and maximizing customer satisfaction.
Validate Engagement/Project Setup/Staffing, Initiation Schedule, Issue/Risk updates from Sales to Delivery, create project structure/base financial plan.
Support resource management for the engagement.
Setup consumption tracking, initiate/confirm Subcontractor engagement setup, support recommended Security practices, Issue/Risk management, track/report status, update project forecast, record/approve time/expenses.
Initiate/complete project closure, reconcile project budget, capture lessons learned.
Support Area Project Manager on managing escalations around staffing and billing processes related to delivery.
Competencies:
Hands-on understanding of Generative AI, agentic AI concepts, prompt design, grounding, tool/action integration and human-in-the-loop patterns
Ability to build or prototype AI-powered agents and workflows using Microsoft Copilot Studio and related technologies.
Hands-on experience designing business process automation using Power Automate, including triggers, conditions, approvals, exception handling and notifications
Ability to understand solution architecture, system dependencies, integrations, data flows, APIs, authentication/security considerations and translate architecture into project implications
Power platform : Working knowledge of Power Apps, Power Automate, Copilot Studio and Dataverse; ability to determine when low-code is appropriate
Power BI, advanced Excel/Power Query, data modelling concepts and ability to convert operational/project data into actionable insights
Understanding of Azure DevOps, backlog/work items, CI/CD concepts, environments, testing and release/deployment lifecycle
Conceptual understanding of REST APIs, connectors, JSON, authentication and system-to-system integration
Working knowledge of Python, PowerShell or similar scripting for automation and data manipulation (preferred not mandatory)
Qualifications
Required Qualifications:
- Bachelor's Degree in computer science or related field AND 3-4 years' experience in project management OR equivalent experience.
Preferred Qualifications:
- Project Management Professional (PMP) or Certified Associate Project Management (CAPM) certification.
- Familiarity with Azure Dev Ops
- Exposure to LLM and agentic AI
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
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