Leads organization-wide operations, translating strategy into scalable processes, performance systems, governance, and measurable execution. Drives efficiency, cost optimization, transformation, resource planning, risk management, cross-functional coordination, and operational excellence. Builds and mentors teams, resolves critical issues, manages strategic initiatives, and reports operational insights to senior leadership. Requires hands-on operations leadership, strong analytical and stakeholder-management skills, commercial understanding, and experience scaling processes and teams.
๐ง๐ต๐ถ๐ ๐ฟ๐ผ๐น๐ฒ ๐ถ๐ ๐ณ๐ผ๐ฟ ๐ผ๐ป๐ฒ ๐ผ๐ณ ๐๐ต๐ฒ ๐ช๐ฒ๐ฒ๐ธ๐ฑ๐ฎ๐'๐ ๐ฐ๐น๐ถ๐ฒ๐ป๐๐
๐ฆ๐ฎ๐น๐ฎ๐ฟ๐ ๐ฟ๐ฎ๐ป๐ด๐ฒ: ๐ฅ๐ ๐ญ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ - ๐ฅ๐ ๐ต๐ต๐ต๐ฌ๐ฌ๐ฌ๐ฌ๐ฌ (๐ถ๐ฒ ๐๐ก๐ฅ ๐ญ๐ฌ-๐ต๐ต๐ต ๐๐ฃ๐)
Experience: 4+ yrs
Location: India
Job Type: Full-time
We are looking for a dynamic and execution-focused Chief Operating Officer (COO) to lead and strengthen the organisationโs overall operations and ensure effective execution of business priorities. The role requires strong operational leadership, strategic thinking, process discipline, and the ability to translate business objectives into scalable operating practices.
The COO will work closely with senior leadership to improve operational efficiency, establish robust processes, drive accountability, and ensure consistent execution across functions. The ideal candidate will be comfortable working in a fast-paced environment and taking ownership of complex operational challenges.
Requirements
Key Responsibilities
- Lead the organisationโs overall operations and ensure efficient execution of business priorities.
- Translate strategic objectives into clear operational plans, initiatives, milestones, and measurable outcomes.
- Establish and continuously improve operational processes, systems, policies, and governance frameworks.
- Drive operational efficiency, productivity, cost optimisation, and scalability across business functions.
- Develop performance metrics, dashboards, and operating reviews to monitor business and operational performance.
- Identify operational bottlenecks, process gaps, risks, and inefficiencies and drive corrective actions.
- Build strong cross-functional coordination between Operations, Finance, Technology, Sales, HR, and other teams.
- Establish clear ownership, accountability, and performance expectations across operational teams.
- Lead business transformation, process improvement, and operational excellence initiatives.
- Ensure effective allocation of people, technology, financial resources, and other operational assets.
- Develop scalable operating models to support business growth, expansion, and changing organisational requirements.
- Monitor service delivery, quality, turnaround times, productivity, and other operational performance indicators.
- Identify opportunities for automation, digitisation, and technology-enabled operational improvements.
- Establish appropriate controls and processes to manage operational, financial, compliance, and execution risks.
- Support annual planning, budgeting, forecasting, and resource planning in collaboration with senior leadership.
- Review operational performance regularly and present key insights, risks, and recommendations to leadership.
- Build, mentor, and develop high-performing operational teams and future leaders.
- Drive a culture of continuous improvement, ownership, accountability, and execution excellence.
- Manage critical operational issues and ensure timely resolution of escalations.
- Lead strategic operational projects and other business-critical initiatives as required.
What Makes You a Great Fit
- 4+ years of experience in operations leadership, business operations, general management, strategy, or a closely related function.
- Strong hands-on experience managing end-to-end operations in a growing or complex organisation.
- Demonstrated ability to design and implement scalable operational processes and systems.
- Strong understanding of operational planning, performance management, resource allocation, and process optimisation.
- Experience driving operational excellence, cost efficiency, productivity improvements, and business transformation.
- Strong analytical and problem-solving capabilities with a data-driven approach to decision-making.
- Excellent leadership and stakeholder-management skills with the ability to influence senior and cross-functional teams.
- Strong commercial understanding and ability to connect operational decisions with business objectives.
- Proven ability to manage multiple priorities, complex projects, and high-impact operational challenges.
- Strong communication, negotiation, and execution skills.
- Comfortable working in fast-paced, entrepreneurial, and evolving environments.
- High ownership mindset with a strong focus on accountability and measurable outcomes.
- Experience building and scaling teams, processes, and operating models is highly desirable.
- Ability to balance strategic leadership with hands-on operational execution.
- Bachelor's or Master's degree in Business, Operations, Engineering, Management, or a related discipline is preferred.
Similar Jobs
Angel or VC Firm • Artificial Intelligence • Software
Build and run UTOPIAโs operating backbone across finance, compliance, HR, infrastructure, governance, communications, and cross-entity performance. Oversee fund and studio finance with the CFO, including budgeting, NAV, capital calls, LP reporting, treasury, audits, and carry mechanics. Lead regulatory readiness, AML/CFT policies, filings, board operations, vendor strategy, business continuity, hiring, compensation, immigration, and scalable operating systems across a regulated investment platform and venture studio.
Professional Services • Consulting • Design
Lead Morphogenesisโs 3โ5 year institutionalization and value-creation journey by transitioning the partnership into a corporate structure, strengthening governance and financial controls, improving EBITDA and project profitability, and preparing for M&A or a liquidity event. The COO will standardize delivery processes, implement AI-enabled workflows, build leadership succession systems, scale adjacent ventures, and progressively assume ownership of enterprise operations, P&L, and organizational performance.
Top Skills:
AI
Professional Services • Real Estate • Consulting • Financial Services
Lead and scale end-to-end operations for landscape, horticulture, irrigation, and EPC projects across India. Own P&L, drive project delivery on time and within budget, improve margins, and implement operational governance, SOPs, and MIS. Build business development channels, strategic partnerships, and a high-performance leadership team while ensuring compliance, risk mitigation, procurement controls, and client satisfaction.
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
