Capital Market Trade Manager-BPS

Job Responsibilities : 
(Must have) 
• Identify, Lead & execute projects that harness one or many 
solution levers like Process re-engineering, Technology
enabled intervention, Automation etc. focusing on Improving 
efficiency, realizing Productivity benefits, per SOW / 
Contractual commitments 
• Process review, analysis, transformation within the financial 
services construct 
• Drive continuous improvement initiatives across BPS + IT 
operations delivery teams 
• Implement Best practices for IT operations to enhance 
efficiency and effectiveness, across the SDLC lifecycle  
• Develop and manage relevant metrics and KPIs to measure 
Delivery excellence with an analytical mindset for measuring 
the complex, unknowns etc. of processes  
• Collaborate with Global cross-functional, virtual teams to 
identify and successfully deliver Continuous improvement, 
Automation initiatives  
• Effectively project manage a portfolio of Improvement / 
Transformation & Change initiatives across various work 
streams 
• Report on progress and keep Org. Leadership, client 
stakeholders etc. closely appraised of progress and delivery 
• Support, Drive and improve a Delivery team-wide process 
innovation program that can drive the identification and 
delivery of operational improvements, especially automation 
 

Criteria : (Must have) 

• Must have minimum 12-15 years of experience. 

• Graduate or Post Graduate 

• Proven experience in Continuous improvement role, preferably within IT operations of a Banking, Fin. Services institution 

• Robust understanding of Process excellence frameworks and methodologies like Lean, Six sigma, Lean IT, Business process re-engineering etc. 

• Possess strong understanding of various SDLC methodologies including but not limited to – Agile, Scrum, Waterfall, DevOps etc. & Best practices employed within the overall SDLC lifecycle 

• Learning agility is a must, with commitment to understand the Business domain, Tech landscape and ability to devise, implement effective solutions, best practices etc. for achieving expected outcomes.