Billions of critical conversations happen every day in manufacturing, retail, logistics, healthcare, and beyond — with customers and employees. Historically, these insights disappear the moment they're spoken.
Arbor turns in-person conversations into executive-grade strategic intelligence. We're signing real enterprise contracts in industries that power the global economy. The opportunity is massive, the problems are unsolved, and we need product-obsessed builders to join on our journey.
More about the role:You'll break things before customers do. Test our AI research platform that's transforming how enterprises understand offline conversations. Design exploratory tests, validate real-world usage scenarios, and make sure Fortune 500 companies can trust what we build.
We need someone who can: Think like a user and find edge cases, write SQL queries for data validation, test APIs with Postman, manage defects in JIRA, and collaborate directly with engineers and product teams. 1-3 years testing experience, strong grasp of STLC/SDLC/Agile, sharp analytical mind. Bonus points for UI automation experience (Selenium, Cypress, Playwright).
Why Join Arbor:Huge market, weak competition: Billions of offline conversations happen daily. No one else is solving this for real enterprise.
Large enterprise customers: We're already working with multi-billion dollar manufacturers, retailers, and logistics companies.
Strong founding team: Backgrounds from Harvard, Princeton, Meta, Insight Partners, IBM. We know how to listen, build, sell, ship, scale— then iterate and accelerate.
Real upside: Already backed by the best with $6M+ from 645 Ventures, NextPlay Ventures (Jeff Weiner), Wisdom, and angels, but early enough for founding team members to see generational outcomes from equity.
Product that works: Customers see immediate ROI. Enterprise deals close fast.
Mostly importantly, join for the team. We're A+ players who live our values:
Own the outcome: From first idea to customer impact, see it through. No hand-offs, no excuses.
Real problems only: Find energy in work that actually matters, not in building features that sound cool but solve nothing.
Intellectual honesty: Admit what isn't known, ask uncomfortable questions, and challenge assumptions without fear.
Clarity through chaos: Thrive in 0-to-1, high-intensity environments. Move fast but think clearly, turn confusion into direction, ship quality under pressure.
Empathy above all: Obsess over customer problems and think deeply about user needs before making any decision.
