The role involves managing operations and analytics, processing datasets, improving business processes, and leading a team of analysts while ensuring effective communication across functions.
About the RoleIncepted in late 2014, Sourcing Ops & Analytics (previously Merchandise Support Team) within GAP International Sourcing is entrusted to build data & analytic capabilities including critical initiatives for the organization such as business systems roll outs and related process efficiencies
The team is a unique blend of professionals from Tier 1 B-Schools and Fashion institutes spread across New Delhi and Hong Kong offices & bringing strong experience of Operations & Product Management. The team is accredited with driving large scale impactful projects leading to elimination of ‘waste’ & making operations more agile & teams more productive.
The team has transformed the highly manual PO (Purchase Order) Management task through innovation, which led continuous improvement thereby streamlining and automating processes & systems- result being accurate & timely release of Purchase Orders to vendors enabling the production timelines to be adhered to.
The team now serves as a central operations team for Gap International Sourcing across all categories, geographies and brands.What You'll DoWho You Are
The team is a unique blend of professionals from Tier 1 B-Schools and Fashion institutes spread across New Delhi and Hong Kong offices & bringing strong experience of Operations & Product Management. The team is accredited with driving large scale impactful projects leading to elimination of ‘waste’ & making operations more agile & teams more productive.
The team has transformed the highly manual PO (Purchase Order) Management task through innovation, which led continuous improvement thereby streamlining and automating processes & systems- result being accurate & timely release of Purchase Orders to vendors enabling the production timelines to be adhered to.
The team now serves as a central operations team for Gap International Sourcing across all categories, geographies and brands.What You'll Do
- Process large volume of datasets, performing quality checks to create error-freedeliverables/reports for different cross functional teams and Leadership
- Support ad-hoc analysis, audits of data and special projects, as needed
- Evaluating business processes, anticipating requirements, uncovering areas for improvement, anddeveloping and implementing solutions
- Build relationships and effectively partner across varied functions to influence changes
- Monitor and evaluate the performance levels within the team with a view to identifying ways ofimproving performance levels.
- Monitor escalation of queries to improve team service and support
- Developing of Goals, KRAs &KPIs for the team members and its implementation
- Provide Subject Matter expertise and deliver training as per the business requirement
- Explains rationale and provides system knowledge and bigger picture while delegating jobs
3+ years of experience with good educational background (graduate from a premier institute). Consulting experience and MBA from Tier-1 management institute in General Management or Operations preferredwill be preferable but not must-have
- Lead a team of Analysts/Team Lead and manage workload distribution, allocation of tasks and monitor service levels
- Provide a role model for team members and coach and develop individuals to ensure they reach their maximum potential.
- Exposure to Project Management with attention to accuracy and speed
- Good Analytical skills with attention to detail to derive key insights & their impact to the business
- Excellent written and oral communication and presentation skills and the ability to express thoughtslogicaly and succinctly
- Excellent MS Excel and MS Power-point skills
- Ability to drive results in a highly agile and ambiguous environment and being able to effectively &clearly communicate with different levels of stakeholders
- Comfortable in working with different levels of stakeholders across multiple time zones and build strongworking relationships with them
Top Skills
Excel
Ms Powerpoint
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