Company: Accurate Legal Billing (ALB)
Website: www.accuratelegalbilling.com
Experience: 03–06 years (Legal Billing / e Billing / Client Accounting)
Employment Type: Full-time
About the Role We are seeking an experienced Billing & e Billing Lead to oversee the end-to-end billing operations and ensure accurate, timely, and compliant invoice processing across multiple legal vendor platforms. The ideal candidate will have deep expertise in U.S. legal billing standards, strong knowledge of e Billing portals, and proven experience in managing a team while driving process improvements and operational excellence.
Key Responsibilities
Billing & e Billing Operations
• Lead the end-to-end legal billing and e Billing workflow, including invoice preparation, submission, tracking, rejections, appeals, and audits.
• Ensure compliance with Outside Counsel Guidelines (OCGs), billing rules, client- specific protocols, and law firm accounting standards.
• Manage submissions across multiple e Billing platforms (e.g., Legal Tracker, CounselLink, Tymetrix, Collaborati, BillingPoint, Serengeti, etc.).
• Monitor and resolve invoice rejections, audit flags, deductions, and routing delays.
• Coordinate with attorneys, finance teams, and client representatives for clarifications and approvals. Team Leadership & Quality Control
• Lead and mentor the billing & e Billing team to ensure high accuracy, performance, and timely delivery.
• Drive standardization of billing procedures and implement best practices.
• Set clear KPIs, SLAs, and quality guidelines for the billing function.
• Conduct regular training and upskilling of the billing team.
Stakeholder Coordination
• Serve as the primary point of contact for law firms, clients, and vendor platforms.
• Work closely with client teams for resolving billing discrepancies and providing status updates.
• Collaborate with operations, onboarding, and customer success teams for smooth workflow alignment. Process Improvement & Reporting
• Identify gaps in billing workflows and implement scalable, automated solutions.
• Analyze billing trends, rejection patterns, and client-specific issues to drive improvements.
• Prepare daily/weekly/monthly reports on billing performance, throughput, and aging.
• Recommend policy updates and operational enhancements to management.
Required Skills & Qualifications
• Bachelor’s degree in Finance, Accounting, Business Administration, or related field.
• 6–10+ years of experience in legal billing and e Billing operations (law firm or LPO environment preferred).
• Strong understanding of U.S. law firm billing standards, LEDES formats, UTBMS codes, write-offs, and appeal procedures.
• Hands-on experience with major e Billing platforms & vendor portals.
• Excellent analytical, problem-solving, and communication skills.
• Ability to manage a team and work in a fast-paced, deadline-driven environment.
• High proficiency in Excel, billing systems, and matter management tools.
• Strong attention to detail and commitment to accuracy. Preferred Skills
• Experience in training and developing billing teams.
• Prior exposure to financial systems such as Elite 3E, Aderant, or other ERP/accounting tools.
• Knowledge of matter budgeting, accruals, write-downs, and client billing cycles.
• Familiarity with legal industry compliance standards.
Why Join ALB?
• Work in a global environment serving top law firms.
• Opportunity to lead a high-performing billing & e Billing team.
• Be part of an innovative company transforming the legal billing industry.
• Competitive compensation, career growth, and a collaborative culture.
