Manage a portfolio of 40–50 clients to drive retention, renewals, upsells and measurable revenue growth. Serve as primary client contact, run onboarding/coaching/reviews, analyze funnels to identify gaps, coordinate with internal teams and subject-matter experts, monitor account health, and meet monthly growth targets.
This role is for one of Weekday’s clients
Min Experience: 2+ years
Location: India, Remote (India)
JobType: full-time
We are looking for a high-performing Account Manager to manage and grow a portfolio of clients in a fast-paced, performance-driven environment. This role goes beyond traditional customer success, with a strong focus on client retention, revenue growth, relationship management, and measurable business outcomes.
As a strategic partner to 40–50 active client businesses, you will work closely with business owners and their teams to identify challenges, implement effective solutions, improve performance, and drive long-term client success.
RequirementsKey Responsibilities
- Manage a portfolio of 40–50 active clients, ensuring strong engagement, satisfaction, retention, and business outcomes.
- Build trusted relationships with business owners and key stakeholders while acting as their primary point of contact.
- Conduct onboarding, support, coaching, and performance review sessions to help clients achieve their business objectives.
- Understand client challenges and recommend appropriate solutions, resources, and subject matter experts.
- Analyze client sales funnels and business processes to identify performance gaps, revenue leakage, and growth opportunities.
- Drive renewals, upgrades, retention, and expansion opportunities through proactive account management and consultative engagement.
- Achieve assigned monthly revenue and account growth targets.
- Collaborate with Subject Matter Experts and internal fulfillment teams to ensure seamless service delivery and strong client experiences.
- Monitor account health and proactively address risks related to churn, cancellations, or declining performance.
- Maintain strong performance metrics, including low cancellation/refund rates and healthy client retention.
- Maintain accurate client records, account plans, follow-ups, and performance updates.
- Participate in team events and occasional business travel as required.
- Bachelor's degree required; MBA or relevant postgraduate qualification preferred.
- 2–6 years of experience in Account Management, Sales, Customer Success, Renewals, Retention, or Client Success.
- Experience in EdTech, digital marketing, consulting, coaching, SaaS, or other client-focused environments is preferred.
- Strong combination of consultative selling and customer relationship management skills.
- Excellent verbal and written communication skills with strong presentation and public-speaking abilities.
- Strong stakeholder management, coordination, and multitasking capabilities.
- Commercially oriented with the ability to identify revenue and expansion opportunities within existing accounts.
- Proactive, competitive, and growth-oriented mindset with a strong focus on achieving measurable outcomes.
- Ability to work effectively in a high-pressure, target-driven environment.
- Strong ownership, problem-solving, and continuous-learning mindset.
- Immediate availability is preferred.
- Remote-first environment with flexibility to work from anywhere.
- Opportunity to work with a rapidly growing organization and a diverse portfolio of businesses.
- Performance-linked incentives with strong earning potential.
- Direct impact on client growth, revenue, and business outcomes.
- High-ownership culture that rewards initiative, accountability, and continuous improvement.
- Lead Generation
- Consultative Selling
- Sales
- Communication
- Client Relations
Similar Jobs
Artificial Intelligence • Big Data • Cloud • Information Technology • Software • Big Data Analytics • Automation
Drive enterprise software acquisition and revenue growth across a regional territory. Manage prospects and a small existing customer base using land-and-expand strategies, executive engagement, demonstrations, events, territory planning, and strategic account development. Build relationships with VP and C-level stakeholders, partners, and internal teams to close complex sales, acquire new logos, expand usage, and support successful customer implementations.
Top Skills:
Artificial IntelligenceAWSDynatraceGCPAzureUnified Observability
Cloud • Computer Vision • Information Technology • Sales • Security • Cybersecurity
Manage corporate cybersecurity accounts across Andhra Pradesh and Telangana, serving as the primary customer contact and driving renewals, upsells, cross-sells, adoption, and account growth. Lead full sales cycles, negotiate contracts, meet quotas, develop account strategies, advocate for customers, coordinate support escalations, and provide product feedback. The role requires technical sales expertise, strong communication, objection handling, and familiarity with sales frameworks and AI-enabled workflows.
Top Skills:
Ai TechnologiesCybersecurityEndpoint SecuritySaaS
Fitness • Healthtech • Retail • Pharmaceutical
Manage assigned global healthcare client accounts as the primary stakeholder contact. Build relationships, lead meetings and training, resolve complex benefits and service issues, monitor KPIs and SLAs, coordinate cross-functional teams and vendors, improve healthcare access and member experience, maintain account documentation, and recommend solutions for emerging risks and service gaps.
What you need to know about the Delhi Tech Scene
Delhi, India's capital city, is a place where tradition and progress co-exist. While Old Delhi is known for its rich history and bustling markets, New Delhi is defined by its modern architecture. It's clear the region places a strong emphasis on preserving its cultural heritage while embracing technological advancements, particularly in artificial intelligence, which plays a central role in shaping the city's tech landscape, fueled by investments in research and development.
