Teams at Weave

Own product marketing strategy for AI-powered healthcare solutions across key verticals. Conduct market research, customer discovery, competitive intelligence, and persona development; define positioning and messaging; manage a Customer Advisory Board; enable sales and customer teams; and develop partner marketing campaigns with EHR and practice management platforms. Use product analytics to optimize growth, adoption, pipeline, conversion, and expansion in a B2B SaaS environment.

Design, build, and maintain scalable Go-based backend services, APIs, and microservices. Lead architectural decisions, system design, reliability, observability, and production ownership for distributed systems. Collaborate with product, design, and frontend teams, deliver projects from inception to launch, and mentor junior engineers. Participate in on-call rotations and improve scalability, technical debt, and service reliability across cloud environments.

Guide Weave customers through onboarding from kickoff to go-live. Manage multiple implementations, configure and activate systems, deliver customer training, troubleshoot software workflows, communicate milestones, resolve escalations, document progress, and conduct post-launch check-ins. The role focuses on customer adoption, satisfaction, implementation quality, and long-term retention while collaborating with Product, Support, Operations, and Engineering.