Teams at Vena Solutions

Lead planning, coordination, and delivery of complex cross-team technical initiatives. Manage priorities, dependencies, risks, timelines, and stakeholder communications to ensure quality outcomes and business impact.

Provide world-class application support for Vena users by troubleshooting product issues, answering product questions, offering technical guidance, and escalating to internal teams. Support customers via email, chat, phone, and web sessions, create knowledge base articles, monitor trends, and meet SLAs to maintain high satisfaction.

Lead architecture and hands-on development for Vena's C#/.NET Excel desktop add-in. Drive feature design, upgrades, performance optimization, complex bug fixes, cross-team collaboration, mentoring, and technical initiatives to improve code and product quality while working on a distributed, remote-first team.