The Technical Account Manager will engage clients to ensure product adoption, provide technical guidance, resolve challenges, and collaborate cross-functionally to enhance customer satisfaction and product usage metrics.

As an Escalation Engineer, you'll troubleshoot customer issues escalated from support, implement solutions, and coordinate with R&D for resolution. You'll create diagnostic tools and enhance Technical Support engineers' skills.

As an Escalations TL, you will lead a team to resolve customer issues escalated by Technical Support, analyze complex problems, and collaborate with R&D to implement solutions.

As a Full Stack Developer, you will develop web applications, enhance existing apps, troubleshoot, and work collaboratively with the team.

As an R&D Escalations Engineer, resolve customer issues escalated to R&D by troubleshooting, diagnosing, and implementing solutions while collaborating with support and development teams.