Teams at Tide

Make outbound and inbound calls to promote and sell financial products, meet monthly loan disbursal and productivity targets, maintain accurate customer records, ensure compliance and prevent mis-selling, and follow internal processes to deliver high-quality, efficient telesales service.

Support Product Owners on cross-functional technical projects, engage partners on SLAs, present findings to senior stakeholders, act as voice of the customer and provide Level 3 member support, and drive continuous improvement across global operations.

Lead the visual evolution of Tide's product by evolving the design system, refining color/typography/spacing, creating polished UI concepts and prototypes, driving accessibility and brand perception, and partnering with Product, Engineering and Brand to deliver high-quality, usable interfaces.