Jobs at Tide

Leads global Finance Business Partnering for Product, Engineering, Operations, Risk, and Fraud. Owns strategic planning, workforce and capacity modeling, budgets, operational expenses, vendor commercials, fraud-loss P&L, investment cases, ROI analysis, and executive financial reporting. Partners with senior leaders and the CFO office to improve operational leverage, manage risk exposure, and support profitable international growth.

Engage existing fintech members through consultative calls, identify business needs, and sell, upsell, and cross-sell Tide products. The role requires meeting revenue and performance targets, maintaining CRM records, providing feedback on sales campaigns, supporting product launches, and contributing to commercial growth projects.

Engage existing SME members through outbound calls, identify business needs, and sell relevant fintech products. Responsibilities include upselling and cross-selling, meeting revenue and team KPIs, maintaining CRM records, providing feedback on campaigns and leads, supporting product launches, and contributing to commercial growth projects.

Engage existing Tide members through phone-based consultative sales, identifying needs and recommending fintech products. Responsibilities include upselling and cross-selling, achieving revenue and performance KPIs, maintaining CRM records, providing feedback on sales campaigns, supporting product launches, and contributing to commercial growth projects.

Connect with prospective business-loan customers through outbound calls, understand financing needs, explain loan products and eligibility, qualify leads, manage follow-ups, address objections, and drive applications through completion. The role involves maintaining accurate CRM records, coordinating with internal teams, meeting calling and conversion targets, and ensuring customer interactions comply with company policies.

Leads quality assurance and compliance monitoring across customer interactions, escalations, complaints, and sales processes. Performs root-cause and trend analysis, identifies regulatory and operational risks, improves QA scorecards, coaches agents, and produces stakeholder reports. The role supports Consumer Duty and FCA compliance, facilitates onboarding and calibration sessions, and collaborates with Risk, Compliance, and operational teams to improve customer outcomes and performance.

Lead SEO and ASO strategy for Tide’s financial products, driving organic traffic, app installs, conversions, registrations, applications, and revenue. Responsibilities include keyword research, technical SEO, content strategy, website and app-store optimization, analytics, forecasting, A/B testing, agency management, and cross-functional collaboration. The role requires translating performance insights into acquisition growth and reduced customer acquisition costs.

Engage existing SME members through outbound calls, identify business needs, and sell, upsell, and cross-sell fintech products. Achieve revenue and team KPIs, maintain accurate CRM records, provide feedback on campaigns and scripts, support product launches, and contribute to commercial growth projects.

Leads member acquisition and growth analytics projects, using SQL and Python to analyze marketing performance, attribution, ROI, customer lifetime value, cohorts, and campaign KPIs. Presents actionable insights to senior stakeholders, develops analytics roadmaps, supports budget optimization, integrates third-party marketing data, and influences analysts, engineers, and data scientists. The role also promotes data-driven decision-making, storytelling, prioritization, and performance marketing improvements.

Leads a cross-functional team of backend, mobile, and web engineers building global in-person acquiring products. Owns technical direction, architecture, delivery, reliability, and scaling of ePOS, Tap to Pay, mobile applications, pricing engines, payment networks, and third-party integrations. Partners with Product Management, drives platform transformation, mentors engineers, and oversees the full product lifecycle from development and testing through deployment, monitoring, and production operations.

The Senior Staff Software Engineer will lead the architecture of the agentic platform, define shared service designs, partner with teams for reusable capabilities, provide technical leadership, and implement cost-management and evaluation pipelines.

As a Staff Software Engineer, you will develop backend services for the agentic platform, integrating AI capabilities and ensuring system reliability, security, and developer usability.