Teams at Sprinto

Provide technical customer support across chat, email, Slack, and video; troubleshoot integrations, APIs, and cloud infrastructure; identify trends, improve documentation, and manage critical outages with engineering teams.

As a Lead SDET, you will lead automation efforts, influence quality metrics, improve testing processes, and mentor junior engineers. Responsibilities include designing automation frameworks and enhancing CI/CD pipelines.

Manage a high-volume portfolio of mid-market and enterprise renewals and upsells. Forecast and close renewals, negotiate commercial terms, identify expansion opportunities, resolve payment or billing issues, use CRM/playbooks to prioritize risk and value, and report portfolio health while partnering cross-functionally to keep accounts audit-ready and reduce churn.